i have been cheated by BIGTV

[gsmsikar]

i have been cheated by BIGTV .i subscribed to bigtv nearly 6 months back in one of my room , it was running Ok , i like the service and package .then in january 2009 i took another connection in my another room at the same address according to the Multiple Tv scheme . i filled the option of multiple tv in the form and the bigtv GUY who came to my address for installation just changed the LNB to dual LNB without installing a new DISH .now after one and half months i am unable to receive any channels , then i asked the customer care about my subscription scheme and he told me that it is not in the multiple tv scheme . and i have to pay full monthly charges on both units ...now what should i do ?

 

[adder]

well according to big tv ur 1st connection should have completed its free period only after that will u get a discount on the second connection that to only on the base pack.and secondly i cant believe u went for a second big tv connection.

 

[gsmsikar]

but there is no option of knowing my account details , how much it is being paid everyday , according to which plan... like it is very clear in Tata Sky any solution ?

 

[designwebgraphic]

Get rid of big tv (cant believe that you bought another connection) arent you fed up of 1st one??? :rofl:Now there is just 1 thing that you can do - CALL CC - thats all. They dont leave any other solution for us.

 

[iChaitanya]

Dump that shit. Seriously.

 

[adder]

but there is no option of knowing my account details , how much it is being paid everyday , according to which plan... like it is very clear in Tata Sky

any solution ?

well insist them ,ask them what are all the packs running ,dates at which it was activated ,how much are they charging u for that ,with respect to ur subscriber ID(for instance old subscribers like me are charged at the rates when it was launched)and talk politely,if they dont,then go,well they debit daily ,subscription charge/30=daily .

 

[amit_dp]

A Big Welcome to you in the world of Reliance