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Deleted member 10390
@ nishantmenon Just make sure that the non NU usage is less than your day time limit. If you reboot @ 2.00 am and 8.00 am, nothing to worry. We can cross check the data once NU is available.
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I was charged for Free night usage, Total Bill Rs 20000
- Thread starter virajkin
- Start date
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Nishant
Staff member
@ nishantmenon
Just make sure that the non NU usage is less than your day time limit. If you reboot @ 2.00 am and 8.00 am, nothing to worry. We can cross check the data once NU is available.
I have not changed the way of connecting/disconnecting since the last couple of years and till date I have never been overbilled. I'm noticing this problem since the current billing cycle, and also the message in RED posted above, that too has appeared from this month. Also, I use the bridged mode. The reboot option is only for people using the PPPoE mode, correct me if i'm wrong.
Just make sure that the non NU usage is less than your day time limit. If you reboot @ 2.00 am and 8.00 am, nothing to worry. We can cross check the data once NU is available.
I have not changed the way of connecting/disconnecting since the last couple of years and till date I have never been overbilled. I'm noticing this problem since the current billing cycle, and also the message in RED posted above, that too has appeared from this month. Also, I use the bridged mode. The reboot option is only for people using the PPPoE mode, correct me if i'm wrong.
D
Deleted member 10390
By rebooting, I meant disconnect and re connect during 2 - 8 slot. In bridge mode, we do it in dialer, while in PPPoE we can reboot the modem internally.
Nishant
Staff member
By rebooting, I meant disconnect and re connect during 2 - 8 slot. In bridge mode, we do it in dialer, while in PPPoE we can reboot the modem internally.
Yes, that's what I meant too. I come under the second option. Keeping my fingers crossed
Yes, that's what I meant too. I come under the second option. Keeping my fingers crossed
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virajkin, as BSNL is prone to such mitakes, talk to DGM or commercial officer, Take screenshots and print outs along.
keep them as evidence too.
The night unlimited plan shouldn't get auto upgraded, so you should not be billed.
Anyway i know such things happen in BSNL, thats why i keep restarting modem a few times until i see a 0kb entry.
https://i.imgur.com/aVZML.jpg"]https://i.imgur.com/aVZML.jpg
its a torture to get those sarkari babus understand and visit them again and again, one person sits on ground floor office, other on 3rd floor, while other may be at exchange a few KM away,
so to avoid such pains, its better to reboot the modem multiple times which is just a few clicks away.
xmen360: yes they can change on pro-rata basis, i never changed, but a friend who works in a different city, comes to home town and on his each visit he opts for a different plan.
keep them as evidence too.
The night unlimited plan shouldn't get auto upgraded, so you should not be billed.
Anyway i know such things happen in BSNL, thats why i keep restarting modem a few times until i see a 0kb entry.
https://i.imgur.com/aVZML.jpg"]https://i.imgur.com/aVZML.jpg
its a torture to get those sarkari babus understand and visit them again and again, one person sits on ground floor office, other on 3rd floor, while other may be at exchange a few KM away,
so to avoid such pains, its better to reboot the modem multiple times which is just a few clicks away.
xmen360: yes they can change on pro-rata basis, i never changed, but a friend who works in a different city, comes to home town and on his each visit he opts for a different plan.
D
Deleted member 10390
This part is a bit unclear. Earlier they were adamant that the plan change should happen only on 1st of every month to make billing process hassle free. But they failed to do it on 1st and usually it happened on 1st week. A few members who use the udaan site claims that their plan was changed in 1 -2 days time. So as of now, you can change in the middle of the month.
Today i went to BSNL office and met Accounts Officer. He told me that there is some issue with the BSNL while calculating the bills of NU plans. He assured me that i will get the rectified bill in 2-3 days. Now i dont have to pay the huge bill.. I am Relaxed....
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Deleted member 10390
Congrats