Well, even i am a satisfied user of Reliance wired line....(Emil will know this for sure!!)
And mine was a "Fairy tale" like case....
When i ordered their CC for a "Form filling" their guy was at my residence the very next day. Then, due to my exams, i called them at a very later date - about 10 odd days later....
The date was the completion of my exam, and the time - when i return from exam centre.....
And Guess What!! When i reached home, we got a call from their CC/ Co-ordinator, that the guys were on their way......yes, so they came just about 10-15 minutes late than the scheduled time!!
And i had 2-3 issues while using -
1) Once the line was dead, i called them up at 5 in the morning, and they were home by 11:30 that very morning - and the fault was a silly one.....the connection got loose due to the Diwali clean-up work.
2) The line was down - i called up CC & withing 15 minutes, it was active again.
3) Very recent - the connection port of the wire was damaged....i called up at 12:30 in the noon, and they came by 4 that evening.....
So, the issues arent really their faults & if it is, then their CC - ATLEAST IN OUR AREA is nothing short of EXCELLENT - Really....no fanboy thing this - i am very critical in this aspect.....