Jio Fiber unilaterally changed my plan! Jio stooping to such low levels!!

  • Thread starter Thread starter icecool20
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Because when they activate their shit unlimited plan, your original plan works in background. It is not paused. Moreover, we subscribed to a higher speed plan for a specific use case.
 
Yes... We were discussing in a Telegram Group about this.

They have added this 2 days offer for multiple customers randomly.
 
mikrotik said:
Because when they activate their shit unlimited plan, your original plan works in background. It is not paused. Moreover, we subscribed to a higher speed plan for a specific use case.
Click to expand...

those 2 days counted on actual plan ??

Activate that pack and see your validity increased to mar 23 2021
 
Dear Customer, it is Jio's endeavour to provide the best service to you at all times, as we are a customer-obsessed organization.
We believe you experienced some difficulties with JioFiber services a few days ago.
In lieu of the same & as a small gesture from our side, we have credited your account with UNLIMITED DATA FOR 2 DAYS, AT NO COST.
Team JioFiber
 
Got the same message, I hope everyone here is clear now about the topic we were discussing here. 😂
 
abhi.m said:
Why bother when they given extra 2 days with 100 mbps??
you will get 30 days with 250 mbps and 2 days unlimited with 100mbps .


Correct me if i am wrong.

It's not ok if they given those 2 days 100mbps in 30 days .
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No, u have not understood the issue. My 250 Mbps plan expires on July 10.
2 days unlimited offer is active within the July 10 date.
What it means is for 28 days I will get 250 Mbps speed, and for two days I will get 100 Mbps speed.
When I have prepaid for 30 days @250 Mbps plan, I expect to get 250 Mbps for 30 days. Plain and simple...
I do not want any freebies from Jio. Moreover, how can they impose the unlimited 2 days plan on me without even asking if
I am interested in this or not?
 
mikrotik said:
Dear Customer, it is Jio's endeavour to provide the best service to you at all times, as we are a customer-obsessed organization.
We believe you experienced some difficulties with JioFiber services a few days ago.
In lieu of the same & as a small gesture from our side, we have credited your account with UNLIMITED DATA FOR 2 DAYS, AT NO COST.
Team JioFiber
Click to expand...
So it looks like it's only for north indian customers because the internet was out for like half a day.
 
icecool20 said:
No, u have not understood the issue. My 250 Mbps plan expires on July 10.
2 days unlimited offer is active within the July 10 date.
What it means is for 28 days I will get 250 Mbps speed, and for two days I will get 100 Mbps speed.
When I have prepaid for 30 days @250 Mbps plan, I expect to get 250 Mbps for 30 days. Plain and simple...
I do not want any freebies from Jio. Moreover, how can they impose the unlimited 2 days plan on me without even asking if
I am interested in this or not?
Click to expand...
Better activate it afterwards upon expiry of current plan. And if you already activated it, that's your problem only, no one can help.
First of all, this 2 day plan is complimentary one, you have to activate it personally to get it. Secondly, they have given this in compensation to the service interruptions that was there for almost 12 hours few days back. So, if they are providing this unlimited data @100 Mbps speed...this is also good for us and should be accepted.

I think, you yourself had activated the plan without having proper knowledge of it and now blaming the company for nothing. This time you are wrong my dear friend.
 
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