whats new in this? afaik, this law was passed years ago.
restaurants do leavy service charge and you can always get it removed. I always get it removed.
except this 1 instance at wok in the clouds in khan market. Their restaurant was listed on zomato pro where customers can get 20% off. Bill had service charge so we asked them to remove it but then they were like, if you get service charge removed then you can't pay via zomato pro. so it was either : pay via zomato pro along with service charges or get service charge removed but won't be able to use zomato pro. I outright asked them whether this was their way of making up the money that they are losing on zomato pro discount to which the manager said yes. Scummy tacitc.
It would be great if this rule completely banned service charges i.e not leave the room for restaurants to even put it on the bill as an option that can be removed.
restaurants do leavy service charge and you can always get it removed. I always get it removed.
except this 1 instance at wok in the clouds in khan market. Their restaurant was listed on zomato pro where customers can get 20% off. Bill had service charge so we asked them to remove it but then they were like, if you get service charge removed then you can't pay via zomato pro. so it was either : pay via zomato pro along with service charges or get service charge removed but won't be able to use zomato pro. I outright asked them whether this was their way of making up the money that they are losing on zomato pro discount to which the manager said yes. Scummy tacitc.
It would be great if this rule completely banned service charges i.e not leave the room for restaurants to even put it on the bill as an option that can be removed.