[email protected] email id is being mentioned by their support team on the Google Play Store. I just sent a mail to it with the screenshot. Would update if this gets me my cashback.
Since you are asking if you can pay a bill, I am guessing you are not a user of their servcies yet, you can try using one of the "new user exclusive " coupons ENETRMOBI via mobile app... Wont guarantee though that it will work.
Now they are just shitting me. Not using Mobikwik at all. Just ordered something from Pepperfry using PayU. Got instant 5% discount at the time of payment.
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