MTNL broadband requires username/pass?

[sllshrm]

Well a few days ago i was roaming around the mtnl mumbai broadband page...and thought of changing the password so that i dont forget it later...cuz of which my internet got disconnected immediately.Actually i couldn't figure out what happened...called the mtnl helpline and they said its because of the password change they'll send an engineer to rectify the problem...and then i never heard from them again.I used hard-reset on the modem and played around in the gateway(192.168.1.1) page (sysrestarted with factory settings too!) to figure out the problem...but i realized i now have to use dial-up thing to connect to the internet(which requires username and password again and again)...instead of just switching on the modem and automatically connecting to the internet.Its not a big problem but as I keep big downloads at night while i sleep...most of the time mtnl gets disconnected after few hours and i wake up in the morning to realize that the download didnt complete...Any suggestions on how to fix this? (Sorry for not framing this too well...i'm kind of in a hurry )

 

[ashishgoel]

2 solutions - 1. use auto-dialer for repeated disconnection2. currently you're on bridge mode. u need to setup pppoea mode - use wiki of this website for setup

 

[socrates]

Most MTNL Triband users rarely visit the MTNL site hence this snafu. The password has to be change in two places. Sorry if this sounds harsh but this is how it is. Anyway see this Socrates. If you are using a different modem then the screen shots will be different, if you are not familar with it then browse thru the different tabs/pages of the settings page of your modem before you try this.

 

[sllshrm]

2 solutions -

1. use auto-dialer for repeated disconnection

2. currently you're on bridge mode. u need to setup pppoea mode - use wiki of this website for setup





On doing this...i'm getting this error:

ERROR: FAIL TO UPDATE DUE TO... Duplicate to LAN IP network!

I don't know...the ip in the LAN thread is the same i am entering..
And i've tried setting the ip to dynamic...but it still requires login...
What should i do?

 

[kreacher10]

@socrates Nice blog

 

[sllshrm]

Well nevermind...i restarted my comp and bam...it worked! Thanks to every1 for helping me :urock:

---------- Post added at 07:45 PM ---------- Previous post was at 07:41 PM ----------

Most MTNL Triband users rarely visit the MTNL site hence this snafu. The password has to be change in two places. Sorry if this sounds harsh but this is how it is. Anyway see this Socrates. If you are using a different modem then the screen shots will be different, if you are not familar with it then browse thru the different tabs/pages of the settings page of your modem before you try this.


Yep...had to find it the hard way!
The customer care guys told me they've reset my pass to my customer id but they didnt! Dunno whats going on with mtnl these days :O

 

[socrates]

Well nevermind...i restarted my comp and bam...it worked! Thanks to every1 for helping me :urock:

---------- Post added at 07:45 PM ---------- Previous post was at 07:41 PM ----------




Yep...had to find it the hard way!
The customer care guys told me they've reset my pass to my customer id but they didnt! Dunno whats going on with mtnl these days :O

MTNL must have reset it from their end. Anyway have a look at the link I gave you so you know what to do next time.
BTW Which modem are you using?

 

[kreacher10]

MTNL must have reset it from their end. Anyway have a look at the link I gave you so you know what to do next time.
BTW Which modem are you using?

Looks like it.

 

[sllshrm]

MTNL must have reset it from their end. Anyway have a look at the link I gave you so you know what to do next time.
BTW Which modem are you using?

Sterlite Sam300 AX

Well i wanted to open my nat, and when it was "Bridge Mode" it was open
Now its back to "Strict" cuz of PPPOE

And yeah i did check your blog, wish i'd find it sooner lol