My review of Jio Air Fiber

[JIOAIR FIB]

Jio Air fiber in Pune has a worst service it's diagnostic app does show connectivity when speed is 0.1 mbps thus preventing you from filing a complaint of no connectivity forget about complaining of slow speed most alarming part is that they advice us to reboot the router and all that stunt and the end result is zero chats also don't yield any result they disconnect the moment screenshot is captured and all this happens when u have recharged for a longer period.They cut the speed from their end and play the blame game on equipment.
Really intelligent on their part hope TRAI would look into the plight of customers like me.

 

[Sukumar Pa]

I had installed Jio Airfiber on previous week but it's interested is very bad very bad today from morning the red light is only blinking and blinking. Literally Jio disappointed me this is not meant from Jio

 

[MohanSingh]

Jio airfiber is simply a bad experience for me. Like other users I too had to face connectivity issues, which never resolved by technicians and my service requests were closed at the customer care end itself without taking any customer feedback. They at JioFiber just are interested in recharge income but not liable say not reliable for customer relationship. Had an worst experience with no internet for about 20 days and left with no solution till the end.

 

[Trina]

1 Star – "The Worst Internet Experience Ever – Jio is a Joke!"
If you're thinking about getting Jio AirFiber Plus, DON’T DO IT. I’ve had the worst experience of my life with Jio, and I feel completely cheated.

I raised the same issue three times in the Jio app because of constant connection problems. Out of those:

Two engineers came, couldn’t solve the problem, and instead forced me to give OTPs just to mark the visit as “complete.” After that, they told me to call them directly — and then completely ignored my calls.

The third complaint? A service request was created, but no one even showed up. Not a single update. Zero responsibility.

This has been going on for 1.5 months, and still no solution. Just empty promises and pure negligence.

Jio has turned into a pathetic service provider with zero support, untrained staff, and no accountability. I’ve now asked them to cancel my connection, refund my money, and take their useless device back. I’m also planning to port my Jio mobile number because I’m done trusting this brand.