Plan did not updated even after showing successful on selfcare

broadband.forum

POLL: Did you get the NEW BHARAT FIBER PLANS? (30/100/200/300Mbps) - Comment the SSA below | BSNL Bharat Fiber Broadband

I had applied for the plan yesterday at night,still not activated...
broadband.forum broadband.forum

it will change automatically if done thru selfcare portal and that too within 15 mins...!!!
if not wait for a day and contact ur BSNL CSC....!!!
Process is seamless thru selfcare portal....!!!

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Well I got in touch with BSNL provider at two places, they said the circular isn't up yet.. wait for a few days..
 
1nv3n7 said:
broadband.forum

POLL: Did you get the NEW BHARAT FIBER PLANS? (30/100/200/300Mbps) - Comment the SSA below | BSNL Bharat Fiber Broadband

I had applied for the plan yesterday at night,still not activated...
broadband.forum broadband.forum

it will change automatically if done thru selfcare portal and that too within 15 mins...!!!
if not wait for a day and contact ur BSNL CSC....!!!
Process is seamless thru selfcare portal....!!!

View attachment 4851
Click to expand...

Not everywhere, only in some states. In Kerala, Karnataka etc, the request through self care also needs to be manually processed.
 
Today I visited again BSNL local office and met SDO he told me that your plan change process is stuck in between so wait for today or he will transfer my problem to the IT department on Monday as today no one is there. :cry:
 
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Bro, It was a long story actually in my account the bill was showing pending, and the connection got cut today morning though I paid everything so met TDM today morning and contacted him so he referred my query to the IT department and said we have activated from our side you will get new speed soon and just in the evening my connection got reactivated and got a new speed.

Now 3300 GB FUP is more than enough.

RluwhMJ.webp
 
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