2)customer care told me tht plan is changed from 1st sep but in d service order records its showing 3rd sep (screenshot in post 10)...so can it happen???? if yes den hows d billing will b done?? will dey count my usage during NU time from 1st to 3rd sep??
3)whether i hv to pay some extra money like security deposit etc as my plan is changed to Home 500 from Home 250??
4)i asked dem tht whether i will get any letter confirming tht my plan is changed....dey told no letter but i can verify tht by checking my usage portal... so whether can i utilize my NU facililty (2 - 8 am) without worrying about my bill???? if somehow i get my bill according to home 250 plan ( if dey include charges between 2 - 8 am) then what proof i can show dem (i heard it can happen regarding plan change)???? can i show d print outs of my service records??? or nething else??? or i have to get a confirmation letter regarding my plan change?? plz tell...
1. Yes.2. Total shown in summary for PERIOD 1ST SEPT TO 10TH SEPT OK. total .608GB aprrox 620MBTo be charged .344.Gb approx 352 MB1!GB= 1024MBNOTHING TO WORRY, Check your usage for 1st sept to 3rd sept including Nu and confirm.3. Yes. 4. see 2 above. 5. DQUF also shows how much you can use per day ( Monthly 2.5 GB allowed for Home 500 Plan )6. Check usage in NU time. This also consumes bandwidth.7. Use FireFox browser and addon Datafox and see your usage in status bar.
1. Yes.
2. Total shown in summary for PERIOD 1ST SEPT TO 10TH SEPT OK. total .608GB aprrox 620MB
To be charged .344.Gb approx 352 MB1!GB= 1024MB
NOTHING TO WORRY,
Check your usage for 1st sept to 3rd sept including Nu and confirm.
3. Yes.
4. see 2 above.
5. DQUF also shows how much you can use per day ( Monthly 2.5 GB allowed for Home 500 Plan )
6. Check usage in NU time. This also consumes bandwidth.
7. Use FireFox browser and addon Datafox and see your usage in status bar.
Thx 4 d reply....
1) well security deposit is for new connection na...den why dey charge for plan change????ne idea how much???
2)last ques is still not clear.....if billing error happens ( bill calculated based on home 250 plan)....den what proof can i show to dem??? i don't hv any confirmation letter regarding plan change ( dey don't send it as told by cc)....
1. Yes.
2. Total shown in summary for PERIOD 1ST SEPT TO 10TH SEPT OK. total .608GB aprrox 620MB
To be charged .344.Gb approx 352 MB1!GB= 1024MB
NOTHING TO WORRY,
Check your usage for 1st sept to 3rd sept including Nu and confirm.
3. Yes.
4. see 2 above.
5. DQUF also shows how much you can use per day ( Monthly 2.5 GB allowed for Home 500 Plan )
6. Check usage in NU time. This also consumes bandwidth.
7. Use FireFox browser and addon Datafox and see your usage in status bar.
ok thx 4 d reply....
1) security deposit is for new connection na?? den why dey charge it for plan change?? ne idea how much??
2) my last ques is still not cleared....if somehow billing error occurs (if dey charge based on 250 plan)..den what proof i can show dem to correct it??
1 www.bsnl.co.in/service/dataone.htm
for details reg security deposit etc.
2. Save usage data every week , if you desire. ( six months record/s supposed to be available)
If any problem, take print out and approach the A.O.
1 Bharat Sanchar Nigam Ltd.
for details reg security deposit etc.
2. Save usage data every week , if you desire. ( six months record/s supposed to be available)
If any problem, take print out and approach the A.O.
ya thts what i wanted to know...grt thx...just one more query ....can i take screenshots of my usage page nd save dem....nd if billing error occurs den i can write it to a cd nd show dem d cd?????...coz if i take print outs of each nd every page den it will cost big ....nd iam not having a printer...
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