ask lco to increase signal strength , should be less than - 26
you can exchange ont with seller / Syrotech if in warranty & after increasing strength also not connecting
see some old posts in this forum
you can exchange ont with seller / Syrotech if in warranty & after increasing strength also not connecting
see some old posts in this forum
Can anyone please say if the signal level of my line is fair or not? Please check the attachment.
For the past two weeks the connection was dropping continuously from some minutes to a couple of hours and there was no internet. The LOS red light was also blinking continuously at the same time. After raising the complaint the cable technician came and said that the signal level is fluctuating too much from -27 to -37, and said they'll rectify the problem very soon.
From today evening the RX level is always around -25, and there's no connection drop nor the LOS red light blinking. Does it mean that they resolved the issue? Or the issue with the signal is still there? What's the ideal level needed for these numbers?
Receiving Light Power: -31.5dBm
This is not good. It should be -26 or less (i.e. -25, -24 etc.).
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