They should have kept the wallet and UPI business separate from the bank and lending products. Instead of trying to create a super app for everything.
There is a reason banks have to hire hundreds of people working in legal, risk and compliance teams. There is a lot of work needed in this area to comply with all of RBI rules.
Plus their customer support is non-existent. I wanted to cancel my postpaid account but gave up trying to contact a human in cc.
There is a reason banks have to hire hundreds of people working in legal, risk and compliance teams. There is a lot of work needed in this area to comply with all of RBI rules.
Plus their customer support is non-existent. I wanted to cancel my postpaid account but gave up trying to contact a human in cc.