Reliance 3G - The Story ....

[deep_nx]

Hi i will be explaining you bit by bit details of my experience with reliance for 3g
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27 Dec
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Purchased Factory Unlocked Apple iPhone 4
Cut the sim into microsim after various fails finally i got it to work

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@Evening
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Jailbroke it
and got 3G Signal of reliance

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@Night
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Called reliance regarding activating 3g on my handset
They said you need to resubmit your photo id and address proff to activate 3g on your phone.
i said ok

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28 Dec
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Called customer service they said go to any reliance gallery and yes u need to give documents
I went to one they said they dont even know that 3g is der for mobile (P.S. Im in Mumbai)

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@Noon
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I went to another service center via cab
Spoke to a rep she said 3G is not valid for GSM users but whn i explained her she went to another rep
He said you dont need documents its active for every sim card by default
I told him yes i had read that on net but ur cust serv said i need to giv documents

-
I got 3G signal but error that could not connect to internet
The rep called up cust service they said put settings Rcomwap
i said "Rcomnet hoga" but i put rcomwap and obviously it didnt worrk
I put Rcomnet and something worked for few seconds

-
i put up cnn.com site it opend
i quickly closed it and checked my balance
it was 0.07Rs from 77Rs
Even the cust rep was SHOCKED !
i checked my Data usage was 1MB

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@EVENING
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Called up 1 serv rep said my info will b updated after 2hrz - Name Sikandar - VERY RUDE to talk

Called up 2 serv after 2 hours said call after 6 hours - Says 3G is not supported for your iphone 4 . lolzzzzzz

Callep up 3 serv @ 8pm he was shocked too but took my complain and suggested me to wait until 1st jan cause 3g stuff is still unstable and proper info will b available @ 1st jan

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5th Jan 2011
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As the tech guy said try starting up 3G during Jan, Thus i started the 3G service

I took the 100Rs package of 100MB

Settings: rcomnet as APN

Enabled 3G and was up and running

Here is the Video >>>>>>>>>>


- Unboxing Iphone 4 & Reliance 3G test INDIA[/URL]



For 3G skip to 3:38

Some screenshots ..

 

[Sushubh]

yea. this tells me that airtel and vodafone are playing it safe by testing their own thing properly. they would suffer major PR nightmares if something like this was to happen on their network. people are generally more tolerant of failure from reliance (and their customer support). they expect top class service from airtel and vodafone!

 

[coolbal]

OMG!!!Feel sorry for you mate..Reliance at their best!!

 

[moindear]

Totally along the expected lines.Golden rule#1: Never ever ever go for relianceI do remember times when u call a reliance mobile customer, the phone is busy/switched off/something else but still money gets deducted at ur end. Thats the power of reliance

 

[ghpk]

which city was this ?if the 3G is not fully launched there can be little hic-ups in start, and of course the staff will take sometime in getting used to with 3G tech terms.I've seen guys giving shocking answers when blackberry was getting launched.

 

[ganesanswdl]

bsnl always the best.................

 

[rj27]

What else can be said - Reliance "The Biggest Looters" at its work. The worst ever mobile operator in the whole world !

 

[max90]

Reliance Gsm have the worst service.

 

[mgcarley]

If you weren't on a special plan (eg so many paise per 10KB or whatever) then at least the tariff deduction was correct. CNN.com is a heavy site and from viewing it I'd say 1MB is roughly what I would expect.But the rest, yeah... the customer service and everything else seems quite bad on so many levels.

 

[saurabh28]

Huh, 3G working on my friend's phone flawlessly.
Connectivity -> Network -> Dual Mode -> Reliance 3G
Done...


PS : I am from Mumbai too


I'm too waiting for 3G on my SIM card.
Just need a 3G phone.

---------- Post added at 06:30 PM ---------- Previous post was at 06:28 PM ----------

Huh, 3G working on my friend's phone flawlessly.
Connectivity -> Network -> Dual Mode -> Reliance 3G
Done...


PS : I am from Mumbai too


I'm too waiting for 3G on my SIM card.
Just need a 3G phone.