Ok I have had enough of the stupid in your face Big
TV logo.. and I had enough of useless talk with the most useless customer support at Big TV. So I just sent an email to them.. I don't know if others detest it as much as I do but until they fix it I would request others to refrain from going ahead and purchasing BigTV. Of course there are other issues too like putting me in the wrong package or wrong regional pack but this they refuse to understand..
Date: Sat, Oct 11, 2008 at 11:26 AM
Subject: Big Issue
To:
[email protected],
[email protected]
Dear Mr Ambani,
I recently subscribed to Big TV. You have no control over the
content of each channel. Yet you force a big BIg TV logo on each
channel. You don't know what content is being shown in every channel
in that area. I am paying you to watch the channels and you force me
to watch your ridiculous logo. Your customer care has obstinately
refused to take care of this issue. I try not to get angry with them.
They talk to me as if this logo is automatic and god created and so
cannot be removed from the screen.
Sir, I request you to kindly fix this asap. We are losing patience
with the attitude of your big tv customer care towards this issue. It
sounds like the orders were given from higher
ups to force this logo
down our throats. How would you feel if your computer maker or your
ISP forced his logo on the screen whenever you use your computer?
Hope you will address this asap.
Thank you
regards
The Big TV logo is superimposed on the output by the STB. I know this for sure because I am watching Big TV on my PC without using the STB and I don't see any logo in any of the channels. There are a couple of things you can do about this:
1) Ask the service provider to remove the Logo by upgrading the STB firmware/settings.
2) Hack the STB firmware/settings yourself to remove the Logo superimposition.
3) Watch Big TV on your PC and thus completely bypass the STB and the associated Logo.
