Reliance Jio Fiber Preview Offer Users Discussion

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After my 199 plan expired, the silver plan got activated. When I checked if the premium section of some of the apps are working I noticed Hotstar Premium is still locked. Is that normal because AFAIK Silver plan should give access to premium content (3 times). Anyone on silver plan noticed this ?
 
Brilliant response from jio CC to the mail I sent about low upload speeds
UUomjTI.jpg


I tell him that if I just wanted to browse the internet I wouldn't have gotten a 100 Mbps connection. And that upload speeds are important for my work and usage of internet. This is the response I received.
s7r8MT1.jpg


It's a different guy altogether and the fucker didn't even read the email I sent him. Sadak se utha ke kisi ko bhi baitha diya hai yaar inhone customer care mein. Inko problem samajh nahi aati, what are they going to fix.
 
@treatyoself I agree. They have 0 knowledge. But now you can escalate this to nodal officer, and then to the appellate authority. Somebody has to respond sensibly. I am following the same recourse.
 
treatyoself said:
Brilliant response from jio CC to the mail I sent about low upload speeds
UUomjTI.jpg


I tell him that if I just wanted to browse the internet I wouldn't have gotten a 100 Mbps connection. And that upload speeds are important for my work and usage of internet. This is the response I received.
s7r8MT1.jpg


It's a different guy altogether and the fucker didn't even read the email I sent him. Sadak se utha ke kisi ko bhi baitha diya hai yaar inhone customer care mein. Inko problem samajh nahi aati, what are they going to fix.
Click to expand...

This normal with all broadband providers in india.
 
ap99 said:
If I don't redeem the additional voucher for the current plan, will it expire or can I use it for the next month?
Click to expand...
It will expire. Base plan validity only.

bigman91 said:
After my 199 plan expired, the silver plan got activated. When I checked if the premium section of some of the apps are working I noticed Hotstar Premium is still locked. Is that normal because AFAIK Silver plan should give access to premium content (3 times). Anyone on silver plan noticed this ?
Click to expand...
Only HS VIP is included, not premium.

@treatyoself : This is fucked up. Seriously shit CC.
 
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