I am a customer of BSNL in Kerala where they have shitty ONTs as well, but they have the common sense to let people use whatever router they want by letting them use bridge mode, so recently I moved to chennai and have an apartment where the usual suspects (ACT, Jio Fiber, Hathway) is not available yet since it's a relatively new building. The only option I had was Tata Play Fiber, I've never really used them but their prices seemed good and I didn't see any negative reviews.
The issue I'm facing now is the fact that their router is almost entirely locked down with the default userAdmin credentials, I have a pretty beefy router that I would like to use but without the bridge mode I would be stuck with setting up my good router as a DHCP client.
Another issue that I'm seeing is that I paid for a static IPv4 address and I'm still seeing a CNGAT IP on the WAN side, not really sure what's up there but solving this bridge mode issue is the first concern right now.
I got through to their customer service rep's (4 of them I think, one of them was a field tech), one of them told me that the technical team would contact me, one of them told me it's simply not possible to use another router with their services, when I pushed him a bit he told me the field tech would know and the field tech said the same thing that I can't use bridge mode but told he too isn't sure so he'll escalate it to someone else, I feel like they'll get back to me with an answer but it'll be kinda cool to know if any of you got your own routers to work with Tata Play Fiber
The issue I'm facing now is the fact that their router is almost entirely locked down with the default userAdmin credentials, I have a pretty beefy router that I would like to use but without the bridge mode I would be stuck with setting up my good router as a DHCP client.
Another issue that I'm seeing is that I paid for a static IPv4 address and I'm still seeing a CNGAT IP on the WAN side, not really sure what's up there but solving this bridge mode issue is the first concern right now.
I got through to their customer service rep's (4 of them I think, one of them was a field tech), one of them told me that the technical team would contact me, one of them told me it's simply not possible to use another router with their services, when I pushed him a bit he told me the field tech would know and the field tech said the same thing that I can't use bridge mode but told he too isn't sure so he'll escalate it to someone else, I feel like they'll get back to me with an answer but it'll be kinda cool to know if any of you got your own routers to work with Tata Play Fiber