Some ONTs have bridge issues where it won't work when the bridge profile mac on ONT and the PPPOE wan mac on the router are same. To bypass it, follow the ONT bridge configuration steps (Non Alphion Based):
Note: Do not DELETE other profiles until you create Bridge profile and save/add it.
1. Take Backup of ONT in working state.
2. Take screenshot of WAN status Page with PPPOE and Voice (if you use then don't delete it). Make sure to include your PPPOE WAN MAC from that status page in screenshot as you need to enter it on the router.
3. Create Bridge profile with MTU 1500, Enter your PPPOE vlan, Service mode Internet, 802.1p (null), Disable the LAN DHCP and bind the LAN ports with the bridge profile.
Hit add/save
4. Delete...