Shopclues & Tradus Selling Fake Products

  • Thread starter Thread starter Sushubh
  • Start date Start date
  • Replies Replies 119
  • Views Views 13,560
This is with regards to your refund for Olay Total Effects Day Cream - Normal with SPF 15 against sub-order ID 10298944_01,We regret that the product sent by the seller is not as per your satisfaction.We have initiated a refund of Rs191.00 It may take upto 4-5 working days to complete the refund, especially in cases of net banking. Post which, depending on your bank this might take 3-7 working days for this credit to reflect into your bank account.
We assure you that your money is safe with us, while we are processing your refund.
Click to expand...
Please note that your order has been cancelled.We are processing the refund for the amount charged against your Order ID: 10298944.
Click to expand...
 
chromaniac said:
I do not need to mess with them. P&G if serious about their products and branding in India would do the needful. I do not even want my money back. I plan to keep the product as a proof of them selling fake products to Indian consumers.
from what i understand, it does not become legal for you to sell fake products in the market even if you have in small print that they are fake. you are using the official branding of a company which is most likely trademarked.
Click to expand...
did the tradus seller gave you a bill with the batch no/serial no of the product printed on it? if you have no bill then it will be of no use. How will you prove that the fake bottle you received is from tradus? They will say that it is not the product we have sent to the customer. Its some competitor trying to ruin our business intentionally.
 
If P&G is serious, they would order the same product from Tradus and verify if that is a genuine product. They do not have to take my word for it.
A cousin of mine used to work in Diageo. What he used to do was order a peg of 2-3 premium whiskeys at every pub or restaurants he went and check if they were authentic or not. If he found anything wrong with it, he alerted the relevant department in the company to raid the place for duping customers.
 
LOL. Clever retailer. Hopefully Tradus would refund my money. They have initiated the process at least.
 
chromaniac said:
I do not need to mess with them. P&G if serious about their products and branding in India would do the needful. I do not even want my money back. I plan to keep the product as a proof of them selling fake products to Indian consumers.
Click to expand...
you will not be able to prove that the bottle you received is from tradus if you don't have a bill with the batch no or bar code mentioned is as same on the box and bottle.
 
Well I did what I could. Informed the manufacturer and asked for a refund. I am not taking anyone to consumer court.
 
its good that they refunded you :) but if you drag them to consumer court or akosha they will definitely ask you for the relevant documents like bill with serial no/bar code matching what's printed on the box. otherwise they will not take any step.
 
You must log in or register to reply here.

Similar threads

Sushubh
Flipkart being sued for selling fake products
Replies
0
Views
623
Sushubh
Back