Hi Guys,
I am new to this forum. Need a little 'Honest' advice. Sun Direct has really pissed me off with their HD content, customer care and everything else...
So I am planning to Move to Dish TruHD.. Specifically as they are offering the maximum number of HD channels (30 is very far away from its nearest competitor Sun with 6 regular HD channels). So have few question to help me decide...
1) Does dish have a HD-DVR or it is a plain old HD-receiver with no recording?
2) Does any one actually get all the 30 channels, I was little suspicious that these could be up-scaled broadcasts. Can someone do me a favor by posting pictures if possible of these channels.
3) How is the customer care @ Dish? I know of the CC services in India suck, but can they be tolerated and are they educated enough to speak to customer ? ( I had this experience with Sun where even after calling for 20th time for one issue they would start with the first step... "Please switch off your STB and check the connections..."... Dont they read the previous call log which they DO HAVE??? )
4) How do the regular channels fare? I am asking becos the quality of regular channels on Sun HD is worse than the analog Hathyway Cable connection I have.
All Advices are appreciated...........
Thanks in Advance...
Cheers,
IndyMav
I am new to this forum. Need a little 'Honest' advice. Sun Direct has really pissed me off with their HD content, customer care and everything else...
So I am planning to Move to Dish TruHD.. Specifically as they are offering the maximum number of HD channels (30 is very far away from its nearest competitor Sun with 6 regular HD channels). So have few question to help me decide...
1) Does dish have a HD-DVR or it is a plain old HD-receiver with no recording?
2) Does any one actually get all the 30 channels, I was little suspicious that these could be up-scaled broadcasts. Can someone do me a favor by posting pictures if possible of these channels.
3) How is the customer care @ Dish? I know of the CC services in India suck, but can they be tolerated and are they educated enough to speak to customer ? ( I had this experience with Sun where even after calling for 20th time for one issue they would start with the first step... "Please switch off your STB and check the connections..."... Dont they read the previous call log which they DO HAVE??? )
4) How do the regular channels fare? I am asking becos the quality of regular channels on Sun HD is worse than the analog Hathyway Cable connection I have.
All Advices are appreciated...........
Thanks in Advance...
Cheers,
IndyMav