yup. the ui is not confusing as such. but coming from android, it feels just too complicated. recently i spent time 15 minutes trying to teach an uncle how to add contacts on his newly purchased windows phone device and i had to google for every freaking thing.
and do not even start on arranging the icons on the homescreen. i cannot do it on my computer. forget a mobile screen! 99% of my launches on W8/W10 are by typing the app name after pressing the Window key. Windows Phone just drives me crazy with icons stuck to each other. Of course, it might not feel so much confusing after using it for a week or so. But I decided against buying one for mom because I did not want to end up in a situation where I had to learn more about it!
I still think WP is more intuitive than Android and things just work but it lacks the plethora of apps that android provide.
Full Disclosure: I started using Windows 8 before I started using Android or WP and I started using Android and WP almost at the same time and I found WP more intuitive.
My dad uses a Micromax Canvas A1 and he seems to be pretty happy with it. I had installed Nova Launcher on it and increased the font size, nothing more.
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