azminadeem
Newbie
I signed up for a Combo 500 plan in February was quite satisfied with the download speeds. A couple of months later I switched 750 UL plan and since then the speed has reduced drastically. I rarely get more than 30 kbps! This started more or less around the time when one of my bill payments got delayed. Since then my payments have been on time but the problem has persisted. I'm wondering if it got anything to do with it or there's some other problem. Btw, the other day I made a complaint using the BSNL Chennai Customer Care Portal and was amazed to get a call back within 5 mins from a customer service rep! Hats off to the lady who acted so promptly. Still waiting for the fix tho
Regards,Nadeem