synced to low speeds on mtnl broadband

[jithin_s]

@jithin_s: Did you use the same wire which you use to connect your modem to the splitter when you connected your modem to the main line directly?
If yes then the problem lies in the splitter & not in the wire connecting your splitter to your modem because if the problem would have been in the wire then even after connecting your modem directly to the main line your problem wouldn't have been solved as you were using the same wire.


no.. used the main line to directly connect to the modem... so the wire may still be the culprit

the problem is that my pc is in one room and splitter in another room... so there's a long wire that extends from the splitter to the modem.. have to check this wire out and also the mail line by the linesman... anyways thanks for your help!

 

[zeo]

You are welcome ! After your problem is solved do tell us how it was done. Good luck to you :thumb:!

 

[pr.itdude]

hiee..........
btw, what are the standard or expected SNR and attenuation and other factors for a 2Mbps plan..........im facing same kind of problem.........!!!
Here are my stats :

Status SHOWTIME
Mode ADSL2+
Type

---------------- --------- -------- Downstream -------- Upstream
Rate (Kbps) ------------------- 260 -------- 259
SNR Margin (dB)------------- 33.4 ------- 32.5
Attenuation (dB)------------- 19.5 ------- 7.1
Output Power (dBm)------- 0.4 -------- 10.4
Super Frames--------------- 161565 ---------161563
Super Frame Errors--------- 0 -------------- 1


can u give some suggestions.........

----------

just now.......i checked my speed on mtnl's portal :
Here are the stats :
File Size: 5000KB

Time to Download: 199.844second(s)
Your Bandwidth: 225.89Kbps
(0.221Mbps)

:madness: wtf.........i am on 2Mbps plan !!!
Is there any problem with the above post stats showing some problem in line or only sync problem from MTNL's server end...........??:huh:

 

[superprash2003]

thats cause your sync rate is 256kbps , you need to make a complaint to MTNL

 

[pr.itdude]

1) is everything OK with other stats like SNR etc etc.......???I hav already made lots of complaints but its all goin in the deaf ears......:wall: a well known problem with mtnl--no customer support......!!!2) I think the sync problem is bcoz i hav upgraded from 256kbps ul plan to 2Mbps plan, here in delhi.....!!!Am i right.....???Any solution to it......

 

[superprash2003]

yes , nothing can be done on your side , keep complaining i guess , SNR is perfect..

 

[pr.itdude]

btw, i know SNR is sigle to noise ratio,,,,,,,,,,but what is attenuation & super frame....???

 

[Chinmay]

Go here->
https://broadband.forum/broadband-india/34601-snr-margin-and-line-attenuation-do-they-mean/

 

[beyondinvisible]

I'm using the 999unlimited plan and everything was okay till a few hours back when I noticed slow speeds and checked the 192.168.1.1 page. All of a sudden, my downstream rate has been changed from 2048 kbps to 256 kbps.

I've just logged a complaint online and I hope it get's resolved. Who else should I contact? I noticed posts saying the Prabhadevi exchange handles this and I also saw mention of a server room number. Does anyone know these numbers and how it works? Please help me out.

----------

Forgot to mention, my modem is a Sterlite SAM300 AX.

 

[rohaan]

beyondinvisible r u a nut??:rofl: Ur internet plan is 256Kbps Unlimited for Rs. 999.So the speeds ur getting r correct, that is 256 Kbps.Earlier u were on a 2 Mbps plan and now u r on a 256 Kbps plan.Think twice and than complaint to MTNL and post over here.There r so many idiots who first change there plan from 2 Mbps and go over to 999 Unlimited and than complaint I'm getting 256 Kbps only. Nuts.