Tata Sky DTH: Suggestions and complaints here

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In layman's terms, here is what this means:

Tata Sky would not be so much focussed on the ‘bottom of the pyramid’ clients, who tended to come on to the DTH network and remain active customers only for a transitory phase until the currency of a particular event like the Indian Premier League (Indian Premier League). There was a huge initial cost for acquiring such clients. Besides this, there was operating costs for such clients, he said.


Good people do not watch TV. Good people also do not complain. So hop on board if you wish to, but don't expect anything from us. We believe in the adage that the lesser the better. So you don't have a lot of confusion on what to watch. And don't let your mind be distracted by occasional events. They are just that - a distraction. However, if we are in the mood to provide such events, it will be at a premium - remember, we have to pay Aamir for the ads too.


Mr. Kaushik said it made no sense for Tata Sky to drive its business by concentrating its efforts around clients with lower ARPU (average revenue per user). ... the focus of Tata Sky would be on providing value for money for customers who were either at the top or the middle of the pyramid.


We don't care for people who have taken our basic / cheaper packages. Nor do we care for those who want to subscribe to channels for a short period. They don't give us enough money. And we want only money. Also remember, we cannot please everyone, so don't expect more channels.

In the last one year alone, it had added 1.6 million customers to its network. He expected Tata Sky to add more than 1.6 million customers to its base this year.

Last year we managed to fool another 16 lakh people. Poor souls are stuck without an option. Hopefully this year will be better. We have got our marketing right, fools people into believing that we provide them good stuff. *chuckling to himself* If only they knew none of us have Tata Sky at home ourselves ...
 
:redface:Sorry guys! They did not explicitly say they reached the capacity, but made me understand the difficulty of adding more channels.

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When I emailed Tata Sky if they will ever add WB channel and it seems they will never do that. They said they have reached the capacity in the number channels that they can have. So looks like if you want WB or MGM you have to have DishTV, sad but true!

Sorry what I should have said was they seem to have reached the capacity in the number of channels that they can have.
 
With this statement atleast people should realised that TS wont worry for the those customers who are there in the bottom of the pyramid...........if still those who are at the bottom of the pyramid people buying TS..........its customers fault who choose TS.........
 
Yes,,, Tata Sky committed that they are not going to do anything for the lower end pyramid people.. So.. tata sky made the customers fool in this case...I lost my hope with Tata sky.. so there is no sense of talking to cc regarding the channels, price for engineer visit, relocation charges etc.
 
This is probably the first time in India that a mass consumption brand has, after acquiring a reasonable number of customers, refused to show any interest on them.
 
^ That they have exhausted their capacity is a known fact. I was just suprised how those morons could say point blank that they won't be able to do anything. In any case, Tata Sky doesn't care about us 'lower' pyramid people. I wonder if I am lower pyramid though :huh:
 
So he means to increase prices further and move more channels to exorbitant add-on packs. And he has the audacity to make it sound like a good thing, where are the quick drawing reporters with slippers when you need them :@
 
TS showed their real face :wall:@ as a TS customer we should not recommend TS to anyone and show them the power of customers:@
 
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