Nothing is in place....
My mother got admitted to LNJP at 4.30AM after looking for hospital all night.... We started looking at 10.30PM night before... we looked around 6-8 hospital... including GTB, Max, RML, ShantiMukund etc.
LNJP was even worst. It is only one way ticket.... None of the patients admitted with my mother survived... most were there at mortuary when we went take our mother's body.
They don't allow family to enter hospital. They take away the mobile phone from patient. For 10hours you will have no communication with patient. They even don't tell which room/ ward/ bed the patient is. When you know the bed/ room details, you can send a feature phone to the patient.
My mother had knee problem, so it was difficult for her to go to washroom, which was very far. None of the staff helped her. The other issue for the staff was that they had to wear PPE kit all the time.
Next day my mother kept on complaining about difficulty in breathing and despite many requests, they kept on telling they will attend but nothing happened. When I created ruckus at the help desk, they took me to ward and than they started attending.... My mother had some relief in the evening but late night there was intimation from hospital that they are putting her on Ventilator and should expect bad news any time.... and ultimately they informed us in the morning.
Not only doctors but the complete system is at fault.
If I would have known, I would have taken better care at home.
I know, I might not have been able to save her but at least she would have left in peace with family.
The physical and emotional pain she suffered at the hands of LNJP hospital is unbearable..