Unable to change settings in richerlink ONU

[a.c]

So,

I moved to fiber and the ONU installed is by some richerlink company.
Model: RL801G

The username: useradmin and the corresponding password is printed on the onu but this does not allow me to change anything (i can see the status of wan, lan change basic mac id filtering/url filtering). I can't seem to find the admin password anywhere.

Any help would be appreciated.

 

[vignesh_venkatesan]

Please post some screenshots of the web interface that would help.

 

[a.c]

Sure screenshots attached. I have a feeling that the useradmin account is not really admin. But nothing else is printed on the ONU iteself.

Edit: can confirm that useradmin is just a user account as the rest of the pages are hidden using simple JS. I can unhide the page names but cannot access them as the username check is still done.

 

[varkey]

Interesting, this is a new interface, different from what I've seen so far. Could you pls post pics of the physical device also?

 

[a.c]

Sure, here are the pics. Ignore the huge black tape will be fixing it first thing tom morning.

EDIT: Also I already tried admin with 1234, admin, admin1234 as the password. I will eventually be calling the local guy who installed it in the morning (forget to ask him the password as I thought it will be printed ).

 

[varkey]

This looks like a new model/brand. You could reach out to the manufacturer as a potential bulk buyer and they'd be happy to share the manual with you.

RL801G 1GE GPON ONU modem-GPON ONU manufacturers - RicherLink

The RicherLink(GPON ONU manufacturers) RL801G GPON ONU modem brings carrier class high-end networking solution for advanced triple play services.

www.richerlink.com

GPON ONT - Richerlink Technology Co,Ltd.

 

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[a.c]

I tried the mailing them but unfortunately none of the emails provided on the website work now (mailure daemon failure notice). Even the form in the website does not work.

 

[varkey]

Maybe try Alibaba? I've had better response through Alibaba for similar stuff

Find quality Manufacturers, Suppliers, Exporters, Importers, Buyers, Wholesalers, Products and Trade Leads from our award-winning International Trade Site. Import & Export on alibaba.com

Find quality Manufacturers, Suppliers, Exporters, Importers, Buyers, Wholesalers, Products and Trade Leads from our award-winning International Trade Site. Import & Export on alibaba.com

app.alibaba.com

I've sent a note too, will post here if I hear anything.

 

[a.c]

Done. Hoping for something positive. Till then I'll start bugging the local guy.

 

[a.c]

Update: Finally after getting in touch with the customer care I got the onu password changed to the default one so that I can change it to what I want.

Another issue now: I have another router behind the ONU but the ONU does not have any bridge mode option. I am currently setting up my second router as a DMZ host on the ONU. So that I can port forward/use Upnp on that.

Added a screenshot of WAN settings as you can see for the mode option only Route is available. Not sure what the last option is "Enable mode that mixed with PPPoe, bridge and routing"?