haha tell us what you wrote in your suggestions
Dear Reader,
I am one of your broadband customer who got trapped in you stupid plan . I would like to tell you that your new plan are making joke of Airtel as well as of customers .
1. You have increased 256 speed to 512 speed But you have put 5GB Fair Usage Policy . this is worst joke you have made . Normal game demo are between 1.2GB to 6GB and HD movie trailer are between 300MB to 1GB . So how could you think we will be happy X( . 100GB Fair Usage Policy is ok But 5GB are you living in stone age or what . Even 20GB Fair Usage Policy would be ok . Now act like grown up not like child play .
2. High Speed Combo 999 @ 2Mbps[64 kbps after 7 GB.Applicable in Delhi City Only
Are you joking 64 speed in broad band you are breaking rule of trai .
Your plan has made big joke of airtel customer on every form .
If you soon don't improve plans soon then many of us has decided that we will quite airtel and go to MTNL which provide better speed and NO Fair Usage Policy and Also cost less X( .
If you still can't understand take one egg and hit it on your head manager who has put these plan . i will send you money if required .
Thank you,
Rahul
And i already got reply from them
Dear Customer,
This is to inform you that your concern has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please do write to us at
[email protected] with your contact details (address and landline or mobile phone number).
We assure you that we are committed to resolving the issue to your satisfaction.
Regards,
Rakesh Kumar
Airtel Customer Service Team
This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies and the original message. Any unauthorized review, use, disclosure,dissemination, forwarding, printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful. The recipient acknowledges that Bharti Airtel Limited or its subsidiaries and associated companies(collectively "Bharti Airtel Limited"),are unable to exercise control or ensure or guarantee the integrity of/overthe contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Bharti Airtel Limited. Before opening any attachments please check them for viruses and defects.
. I think they will come up with good plans which are cheap and fast only when they loose some of their loyal long time customers. And in view of their plans and MTNL plans. Its not going to be long before people will start to feel cheated.
