Upgraded to 500 Mbps plan. Still getting 300 Mbps speed.

[tatyasky]

@spsneo I have put their Nokia ONU in bridge mode and I am using Asus RT-AX88U as primary router. That’s why the consistent Wifi and Ethernet speeds.

 

[spsneo]

@tatyasky How were you able to get the bridge mode enabled? I asked their customer care they denied it.

 

[tatyasky]

I got it done from the guy who came for installation. So from day 1, I am on bridge mode.

 

[osrox]

@tatyasky Can you make payment of Tata Sky broadband through Google Pay app ?

Can you try adding your TSBB account no. via DTH option > Tata sky on gpay app, & check whether it pulls up past or current bills of yours ?

 

[Chip]

This can happen if your area is still not upgraded to 500 or 1 Gbps. Find out from the local team if it is possible. When I called for an upgrade the call centre said its possible but the local TSBB tech I know said no, it is still in testing phase and he'll let me know when done. There's a disconnect between the 2 teams. The OLT has to be configured to support 500+ MBps only then will it happen even if your app says you are on the new plan

 

[tatyasky]

@Chip
Yeah. But after creating a rukus, they finally upgraded my area for 1 Gbps the next day. Now I get constant 530 Mbps up/down while downloading anything. I don’t use torrents though.

 

[Chip]

@tatyasky good to know. I am thinking of an upgrade to 500 Mbps or 1 Gbps when my current plan comes up for renewal in a few months.

 

[tatyasky]

@Chip You can upgrade midway. That’s what I did. Just pay the difference. New plan gets activated for the duration you ask them for. The amount calculations were correct in my case.

 

[Chip]

@tatyasky thanks, yes I am aware of the midway upgrade but my Airtel connection is coming for renewal in a week so will probably upgrade TS next month.

 

[tatyasky]

Tata Sky Outage. Getting just 7-8 Mbps download and 200 Mbps speed to every speedtest server. I am on 500 Mbps plan btw.