Videocon D2H DTH: Clarity Issue

[Jaymin]

At max the difference can be in Rains. Even in rains, due to wider dishes, we can be still assured of good quality & strength, whereas bit smaller dish wud create problems in extreme rains.

Actually this is the reason why i dont keep on telling people to remove cable and go for any DTH connection. Coz those who buy for 1st time, will never think of going HD. They will always prefer the SD connection. So during rains, they wud curse me only!

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But still, u shud insist ur engineer to make that Quality 100%. Else u will continue to face some or the other clarity issues.

 

[MAX 24]

@JayminYa plan to go an engineer as moscot suggestion. Lets see what happen. If I get atleast cable service quality with D2H then D2H hip hip hurray!

 

[Jaymin]

Eggjactly. just try out once. Might be that will solve ur issues once & for all.

 

[IndianMascot]

You will definately get superior quality than Cable buddy. And Regarding quality of HD STB, yes it little bit better bcoz of HDMI port and Cable. But again HDMI ports and cable make difference only in HD Channels.

 

[Jaymin]

Why do u forget that we have broader dishes? When i talked about the size of the dish, the engineer specifically told me, that this is to ensure that Signal stays consistent even in extreme weather.

 

[pkarthik24]

@ MAX24I am using SD D2H... getting around 80% Quality signal only... the engineer told me that i should use HD STB so that i can get 100% quality else i cannot get in Tirupati that what he says...

 

[IndianMascot]

This is something crazy things said by Engineer. You should definately mark mail to d2h online team and insist them to make realignment of Antenna and improve the PQ .

 

[Jaymin]

Yes. Instead of calling up the Call Centre, u shud look to interact with the Customer Care via email. they will give template replies when u ask for channels. But in genuine complaints, they try their best to solve ur issue.

U do 1 thing - when the engineer comes to ur place, u just show him the difference between D2h & Cable, so that he realises what issue u r facing. And dont agree that with any other thing, until they make it 100%.

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Another thing - these people are scared of TRAI. In March, i was told "U cannot have Sports Gold Pack or Gold Pack on HD DVR. Its compulsory to have a pack which has HD channels in it." People at call centres, their seniors all said the same thing.

I did only 1 thing - Wrote to TRAI, with a copy marked to D2h CC. Within a week i got Sports Gold Pack on HD DVR, and also a confirmation from TRAI that my issue is solved.

 

[IndianMascot]

Thats an awesome act !!!

 

[pkarthik24]

Let me write a mail today itself for their CC team