Vodafone Online recharge does not work

[mhsabir]

@VodafoneIndia at 7:11 PM Yesterday night he had tried, it has failed, was anything done in the last 15 hours at your end. If not, then why should he bother trying.

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@sanke1 - Planning to recharge again?

 

[sanke1]

^^ Nope. I think they have not done the porting properly or messed up some settings in the system. It's Vodafone's problem and they need to sort it out. I am waiting for a call.Edit: Finally problem solved. The recharge went through. The whole experience left a bitter taste. Better late than never. Cheers Vodafone.

 

[socrates]

For topping up my balance I prefer to go to the local Vodafone mini store in my area where they have a Vodafone employee (the current chap is quite good) plus the staff in that shop are a friendly lot who get your work done without any fuss (unlike some main Vodafone stores which are so bureaucratic & sometimes v rude & indifferent, there's one shop in Mumbai I know which qualifies for that title). For bonus cards I use this code which was given to me by krish_88 *444#
Also just now I checked out the Vodafone site & found this though I have not tried this one yet, though not for refills.
https://i.imgur.com/PmblJ.jpg

see the third point the first two have been there for some time.

 

[kreacher10]

Has any one noticed this (or is it only for me), the display of different bonus cards on this page seems to have been removed. Then how the hell is one to know what is available? How dumb can Vodafone get.

https://i.imgur.com/V11w8.jpg

 

[amar]

Yes... Getting the same page without bonus cards details....

 

[kreacher10]

Yup. Their new motto should be ‘What we do, we do better’. The new motto for idiots who want to improve their ranking.

 

[sanke1]

Recharge failed again.

 

[Vel India]

Has any one noticed this (or is it only for me), the display of different bonus cards on this page seems to have been removed. Then how the hell is one to know what is available? How dumb can Vodafone get.

https://i.imgur.com/V11w8.jpg


Hello Sir/Madam,

Please share your contact number with us here http://bit.ly/QBAZcf We'll have someone get back to you with assistance.

Regards,
Vodafone Customer Care.

Hello Amar,

Please share your contact number with us here http://bit.ly/PYu7Ru We'll have someone get back to you with assistance.

Regards,
Vodafone Customer Care.

 

[kreacher10]

Hello Sir/Madam,

Please share your contact number with us here http://bit.ly/QBAZcf We'll have someone get back to you with assistance.

Regards,
Vodafone Customer Care.


Can’t you understand PLAIN & SIMPLE English even a screen shot has been provided so even a dumb guy can understand? You don’t need my tel no.. what you need to do is answer why the details on the relevant page has disappeared maybe coordinate with your back office (maybe I should say backend) as too what your IT dept or if its sub contracted to some outside party is upto & give us an answer HERE so it can benefit all members here. Please if you cannot understand that forward this to a supervisor or somebody higher up.

 

[Vel India]

Recharge failed again.

Hello Sir,

Thanks for speaking with our executive. We trust we were able to address your concern.

Regards,
Vodafone Customer Care, Mumbai.