What makes BSNL the worst ISP.

[vishalrao]

@vishalrao Jio latency performs much better than BSNL FTTH.

I don't know man, aren't there many complaints on this forum itself of poor Jio latencies/routing issues? Anyways it doesn't affect me much because I don't do gaming/videoconferencing really

 

[Dark_Nate]

@vishalrao BSNL has two advantages. They don't throttle the speed, there's no traffic shaping whatsoever. I ran objective tests to confirm this. Not to mention BSNL is Open NAT. Also, they allow transparent bridge mode. Meaning you get total control over security and home networking aspect.

They don't cheat in port profiles, if you're paying for 100 Mbps plan, the maximum speed in the port profile is 120 Mbps. Symmetrical bandwidth.

But the problem is BSNL does not have sufficient bandwidth for all the customers, so the contention ratio is basically 1 Gigabit for 300 customers, at least in Northeast India.

The routing itself is bad, it goes through Russia, sometimes Europe or both before coming back to Asia. On top of that, as the other user-posted, you can see BGP instability every 0.1 seconds.

 

[anand777]

BSNL has become highly unstable now. Don't know whether it's got to do with routing issues or the reduction in staff.

 

[Dark_Nate]

I don't know man, aren't there many complaints on this forum itself of poor Jio latencies/routing issues? Anyways it doesn't affect me much because I don't do gaming/videoconferencing really

It's bad because this is India, not America bro. But if you compare BSNL with Jio, Jio's latency is very decent, below 100ms to AWS Mumbai from Meghalaya at least.

 

[Dark_Nate]

or the reduction in staff.

I think ultimately everyone will stop using BSNL if it continues like this.

 

[vishalrao]

BSNL has become highly unstable now. Don't know whether it's got to do with routing issues or the reduction in staff.

At the moment it's unstable for me too, very slow international speeds, IBF very slow. Youtube working fine.

 

[Sudhir08]

The service of BSNL employees. I have been facing high packet loss issue from day 1 of connection (7-01-2020). Its been two months, they are just not interested in solving problem. No problem with download speed. I just want to disconnect this worst BSNL, but sadly, I don't have any other ISP options in my area.

 

[vishalrao]

@Sudhir08 where is your location? Try contacting your local NIB/nodal officer? Looks like network/server side issue which your local LCO/BSNL telephone exchange cannot fix.

 

[Sudhir08]

The service of BSNL employees. I have been facing high packet loss issue from day 1 of connection (7-01-2020). Its been two months, they are just not interested in solving problem. No problem with download speed. I just want to disconnect this worst BSNL, but sadly, I don't have any other ISP options in my area.

@vishalrao My city pin code is 416404, Maharashtra. I tried calling customer care and also posted a complaint on Twitter, still no response.
Do you know NIB contact no of Maharashtra or any help

 

[vishalrao]

Try sending email to "cmdbsnl@bsnl.co.in" and "deftth@gmail.com" with subject "Problem in my BSNL FTTH not solved for many days" and write your issue in the email. It might get forwarded to the nodal officer.