So a year ago a relative's PC (which had win 7 preinstalled & was upgraded to win 8 via the upgrade offer) crashed & he had to replace the hard drive. The person who installed a new HDD installed win 7 via "alternate means" & I had simply helped them install Win 8 using the key they had used for the upgrade
Since then, when win 8.1 arrived, it seems Win 8.1 update keeps failing as many pre-requisites kept failing & hence they had even disabled updates - it was going in a viscous cycle of update-backout.
Fast forward now, no reserve option was received (obviously as Win7/Win 8.1 seems to be the route to upgrade and not Win8). I have been contacted to see if I can get Win10 on it running.
Any options? Whats the best way to make sure Win 8.1 installs - as I presume that would automatically take care of getting the option to upgrade to Win10.
Willing to format PC itself. All Suggestions welcome