Reliance Jio Fiber Preview Offer Users Discussion

  • Thread starter Thread starter koolkunz
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So I had mailed to [email protected] and got the response. I addressed these issues
1- 199 standalone plan confusion
2- non-satisfactory commercial plans / FUP cap

The conversation for 199 plan is as below :
Me - "I'm confused about combo 199 plan, your customer care staff have misinformed me or at least that is what I assume. Is 199 combo plan a base plan or do I need a prerequisite plan ( bronze,silver etc ) to continue using 199 plan ? If the latter is true then 199 is too expensive for just 7 days along with the additional base plan. "

Jio - "In reference to your first query, the answer is no. There is a stand-alone 199 plan. You do not need another plan for it to work. As I have checked, there is also a silver plan you have in queue. It will be activated once your 199 plan expires."

As for the other query, the response was just Jio marketing about it being "100% fiber, HD voice, TV video calls, smart TV etc etc. makes it a perfect bundled value."
 
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@ponnitheunreal You had the previous dual band white ONT, right?
So why did they replaced your existing one and charged you again when you had already paid ₹4500 for the white one?
no i booked and installed jio for first time yesterday....

@bigman91 thats sweet sweet news to hear.... i will use jio as backup once my primary hathway FUP is done. im gonna r@pe the heck out of both hathway and jio lol.

please post screenshot of email
 
@ponnitheunreal - I also replied back to confirm once again if the commercial plan expires, would 199 recharges work.



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@bigman91 - that's good news. I Got the stb message today. Didn't bother as I dont need it. Once preview offer stops working will only do 199 plan recharges.
 
@bigman91 - that's good news. I Got the stb message today. Didn't bother as I dont need it. Once preview offer stops working will only do 199 plan recharges.
I recharged for 199 and it didn't activate for four days until I recharged the commercial plan(Silver). Either we need to get a commercial plan first or there's still certain back-end issues.
 
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