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Abysmal Torrent Speed on Excitel Broadband
- Thread starter Bulletstorm
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Yes, no problem to receive the feedback on personal message.
Last Month when my usage reached 150GB+ and Torrents were Blocked...............................When my Plan Renew Torrent Blockage was removed automatically & Internet start working properly............
After 1st week of November Im Getting 100kbps to 1Mbps normal download speed & 17Mbps Uploading...while peering Down is 2.3Mbps & uploading solid 20Mbps...............
Contacting to CC gives me feel like iam talking to a puppet...........They can only check ping and put my adapter settings to Full Duplex.......restart router, take out ethernet cable put it back, login to backend and check password But no technician for User.
Excitel don't have any end user support service which make their service like Tikona [jabtak chala sahi chla kharab hua to rote rho].
They are expanding network Aggressively but with 0 Customer support they will be crushed soon by other ISP players...
Now before Philips ask me to contact my LCO,let me tell you sir, LCO Office is in my neighbour building and i become pain in his head from past 5 weeks.
He change my wire & connect my line in his main box to clear my doubt but same issue DOWNLOADING SPEED BELOW 1Mbps
while on other hand all other peoples [nearby me] on excitel don't have any problem in speed. its my account which is locked by excitel may be bcz of heavy use of 150GB+...i was happy customer of excitel for 2.5 months.
But now i fed up with poor service.....MTNL is choote Excitel per attke
After 1st week of November Im Getting 100kbps to 1Mbps normal download speed & 17Mbps Uploading...while peering Down is 2.3Mbps & uploading solid 20Mbps...............
Contacting to CC gives me feel like iam talking to a puppet...........They can only check ping and put my adapter settings to Full Duplex.......restart router, take out ethernet cable put it back, login to backend and check password But no technician for User.
Excitel don't have any end user support service which make their service like Tikona [jabtak chala sahi chla kharab hua to rote rho].
They are expanding network Aggressively but with 0 Customer support they will be crushed soon by other ISP players...
Now before Philips ask me to contact my LCO,let me tell you sir, LCO Office is in my neighbour building and i become pain in his head from past 5 weeks.
He change my wire & connect my line in his main box to clear my doubt but same issue DOWNLOADING SPEED BELOW 1Mbps
while on other hand all other peoples [nearby me] on excitel don't have any problem in speed. its my account which is locked by excitel may be bcz of heavy use of 150GB+...i was happy customer of excitel for 2.5 months.
But now i fed up with poor service.....MTNL is choote Excitel per attke
Last edited:
On excitel server #DOublecrapNovmberspeed
@philip marlowe ........ it is very important that you clarify the Excitel stand on the above issue raised by @Bulletstorm ......
Is their any FUP or speed reduction.....
Is their any FUP or speed reduction.....
We have many subscribers which are heavy users and are using more than 500GB per month and we don't do anything to suppress their usage.
We DON'T have hidden FUP policy in place and we don't limit any protocols or types of downloads and we don't lock any accounts.
On the contrary we try to accelerate the content our users are actually downloading most by deploying various CDN and caching technologies.
We have a system that tries to detect abuse, mainly in the sense of Re-selling the internet to multiple homes/users, but whenever we detect such usage - we go to inspect how the connection is being used actually on the registered address and we don't do hidden staff.
I really believe it should be some technical glitch which is resolvable. Have you tried difference Router and PC with your account?
We DON'T have hidden FUP policy in place and we don't limit any protocols or types of downloads and we don't lock any accounts.
On the contrary we try to accelerate the content our users are actually downloading most by deploying various CDN and caching technologies.
We have a system that tries to detect abuse, mainly in the sense of Re-selling the internet to multiple homes/users, but whenever we detect such usage - we go to inspect how the connection is being used actually on the registered address and we don't do hidden staff.
I really believe it should be some technical glitch which is resolvable. Have you tried difference Router and PC with your account?
@philip marlowe
iam expecting something same response from you (Nobody cares type ,toward customer) like your customer care did.
le me clarify i have 2 laptop & 1 gaming pc.
even if my router fails. lappy & pc also have ethernet port.
And customer care always check speed by connecting line direct into device and not into router.
And Yes as you said its technical issue of your system as iam getting perfect upload speed but download still stucked at 1-2Mbps.
And about your claim of millions of use who use 500gb+ may be they are 1799 plan user. not 799rs.
But guess what i also upload about 200gb on my torrent
Today is the last day of my recharge period.
Will upload next screen after recharge.
after 2 days
iam expecting something same response from you (Nobody cares type ,toward customer) like your customer care did.
le me clarify i have 2 laptop & 1 gaming pc.
even if my router fails. lappy & pc also have ethernet port.
And customer care always check speed by connecting line direct into device and not into router.
And Yes as you said its technical issue of your system as iam getting perfect upload speed but download still stucked at 1-2Mbps.
And about your claim of millions of use who use 500gb+ may be they are 1799 plan user. not 799rs.
But guess what i also upload about 200gb on my torrent
Today is the last day of my recharge period.
Will upload next screen after recharge.
after 2 days
It's good if you provide here test results from PC directly connected to either Router (cable connectivity, not WifI) or better the Cable coming form outside to be plugged in your PC and then do testing. I know quite a lot of cases when WiFi is the cause of the issue or the Router itself. People spend Lakhs on PC + Laptop, but buy router for 1000 Rs.
So let's first be clear what are your results from a test done through Cable.
The issue can be everywhere of course but for sure it's not related to the amount of traffic you have downloaded. Trust me on this.
So let's first be clear what are your results from a test done through Cable.
The issue can be everywhere of course but for sure it's not related to the amount of traffic you have downloaded. Trust me on this.
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