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ACT Broadband Bangalore Reviews
- Thread starter egunda
- Start date
- Replies 637
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Dear Actian,
... and please hint where are you Guys next launching.?? Chennai ?
Lol ur thinking of launching in other cities. ACT BB has not been covered 50% of bangalore. I got a news from my friend that they r launching in many areas in bangalore for this new yesr. My friend who got ACT IPTV, says their IPTV service is good n BB still not started over there.
Hope ACT First covers whole bangalore city
... and please hint where are you Guys next launching.?? Chennai ?
Lol ur thinking of launching in other cities. ACT BB has not been covered 50% of bangalore. I got a news from my friend that they r launching in many areas in bangalore for this new yesr. My friend who got ACT IPTV, says their IPTV service is good n BB still not started over there.
Hope ACT First covers whole bangalore city
D
Deleted member 13033
would be nice if they come to Delhi and not just stay around with ncr
Hi all, my name is Purushottam Kishen. I have been using ACT broadband for the past one month. From my experience, I can safely say that their service quality and work ethics is the most pathetic, horrible and downright obnoxious of any service experience I have had so far, and that includes a food poisoning I once had when I vomitted for a whole day after eating from a shady restaurant. Even government offices steeped in corruption give better service than this incompetent, incorrigible ISP called ACT.Firslty their sales team extracted advance deposit from me in lieu of prompt connection, and I had to wait no sooner than 40 days to finally get a freaking line from their tightly wired boxes.From the day I have started using which, hardly has a day passed without some connection problems or the other. On lucky days I was able to surf the whole evening, but the speed was downright pathetic. On a 1 mbps line, the best I got was 120 kbps. Calling their customer care 25 times finally brought some 'engineer' , who didnt know the difference between mbps and kbps. no kidding. He was under the impression I am getting more than promised. Anyhow, another series of querrying their customer care revealed that on 1 mbps line they give a max of 128 kbps. For 256 kbps I would have to take a 2mbps line. That's their official policy. But what sort of company makes cheating as their company policy...Further I purchased wireless router from them and am still recovering from my blunder. When the net is working( which is now not so infrequent), the wireless speed drops close to 2 kbps which makes a mockery of wireless technology. Might be some problem with the settings their esteemed engineer couldnt configure. But the best part is for the past 7 days I have been calling them 3 times a day, still no one has shown up. Thier manager is out of bounds and their best closing statement is positive declaration of an engineer coming within the end of day. I wonder how many more days would end before I end my patience with them. Its only their setup cost of Rs 500 that's holding me back.In the height of helplessness I am writing this post,, would register complaint with consumer forum/ TRAI help.ANy help with other ISPs in bangalore near ashok nagar area...?
Hi all, my name is Purushottam Kishen. I have been using ACT broadband for the past one month. From my experience, I can safely say that their service quality and work ethics is the most pathetic, horrible and downright obnoxious of any service experience I have had so far, and that includes a food poisoning I once had when I vomitted for a whole day after eating from a shady restaurant. Even government offices steeped in corruption give better service than this incompetent, incorrigible ISP called ACT.
Firslty their sales team extracted advance deposit from me in lieu of prompt connection, and I had to wait no sooner than 40 days to finally get a freaking line from their tightly wired boxes.
From the day I have started using which, hardly has a day passed without some connection problems or the other. On lucky days I was able to surf the whole evening, but the speed was downright pathetic. On a 1 mbps line, the best I got was 120 kbps. Calling their customer care 25 times finally brought some 'engineer' , who didnt know the difference between mbps and kbps. no kidding. He was under the impression I am getting more than promised. Anyhow, another series of querrying their customer care revealed that on 1 mbps line they give a max of 128 kbps. For 256 kbps I would have to take a 2mbps line. That's their official policy. But what sort of company makes cheating as their company policy...
Further I purchased wireless router from them and am still recovering from my blunder. When the net is working( which is now not so infrequent), the wireless speed drops close to 2 kbps which makes a mockery of wireless technology. Might be some problem with the settings their esteemed engineer couldnt configure. But the best part is for the past 7 days I have been calling them 3 times a day, still no one has shown up. Thier manager is out of bounds and their best closing statement is positive declaration of an engineer coming within the end of day. I wonder how many more days would end before I end my patience with them. Its only their setup cost of Rs 500 that's holding me back.
In the height of helplessness I am writing this post,, would register complaint with consumer forum/ TRAI help.
ANy help with other ISPs in bangalore near ashok nagar area...?
Dear Kishen
Sorry for the inconvenience, our engineer will visit today evening (as per your appointmnet) and ensure both the speed & wifi issue is resolved.
Firslty their sales team extracted advance deposit from me in lieu of prompt connection, and I had to wait no sooner than 40 days to finally get a freaking line from their tightly wired boxes.
From the day I have started using which, hardly has a day passed without some connection problems or the other. On lucky days I was able to surf the whole evening, but the speed was downright pathetic. On a 1 mbps line, the best I got was 120 kbps. Calling their customer care 25 times finally brought some 'engineer' , who didnt know the difference between mbps and kbps. no kidding. He was under the impression I am getting more than promised. Anyhow, another series of querrying their customer care revealed that on 1 mbps line they give a max of 128 kbps. For 256 kbps I would have to take a 2mbps line. That's their official policy. But what sort of company makes cheating as their company policy...
Further I purchased wireless router from them and am still recovering from my blunder. When the net is working( which is now not so infrequent), the wireless speed drops close to 2 kbps which makes a mockery of wireless technology. Might be some problem with the settings their esteemed engineer couldnt configure. But the best part is for the past 7 days I have been calling them 3 times a day, still no one has shown up. Thier manager is out of bounds and their best closing statement is positive declaration of an engineer coming within the end of day. I wonder how many more days would end before I end my patience with them. Its only their setup cost of Rs 500 that's holding me back.
In the height of helplessness I am writing this post,, would register complaint with consumer forum/ TRAI help.
ANy help with other ISPs in bangalore near ashok nagar area...?
Dear Kishen
Sorry for the inconvenience, our engineer will visit today evening (as per your appointmnet) and ensure both the speed & wifi issue is resolved.
ACTian - do you know what's going on here? I called up the ACT CC and they say they don't have 'permission' from the LCO in my area (KEB Layout in Sanjaynagar) to provide connections. I spoke to the LCO and they don't actually provide Internet services - Hathway provides it directly. Can you find out what's going on and when it will be available here? Thanks.
ACTian - do you know what's going on here?
I called up the ACT CC and they say they don't have 'permission' from the LCO in my area (KEB Layout in Sanjaynagar) to provide connections. I spoke to the LCO and they don't actually provide Internet services - Hathway provides it directly. Can you find out what's going on and when it will be available here? Thanks.
Thanks for your interest, there are some limitation due to LCOs and our team is in discussion. we will revert once the local issues are resolved.
I called up the ACT CC and they say they don't have 'permission' from the LCO in my area (KEB Layout in Sanjaynagar) to provide connections. I spoke to the LCO and they don't actually provide Internet services - Hathway provides it directly. Can you find out what's going on and when it will be available here? Thanks.
Thanks for your interest, there are some limitation due to LCOs and our team is in discussion. we will revert once the local issues are resolved.
On lucky days I was able to surf the whole evening, but the speed was downright pathetic. On a 1 mbps line, the best I got was 120 kbps. Calling their customer care 25 times finally brought some 'engineer' , who didnt know the difference between mbps and kbps. no kidding. He was under the impression I am getting more than promised. Anyhow, another series of querrying their customer care revealed that on 1 mbps line they give a max of 128 kbps. For 256 kbps I would have to take a 2mbps line. That's their official policy. But what sort of company makes cheating as their company policy...
Are you sure you aren't confusing between kilobits and kiobytes? On a 1 mbps plan you are supposed to get 120 kBps (kilobytes per second) only.
Are you sure you aren't confusing between kilobits and kiobytes? On a 1 mbps plan you are supposed to get 120 kBps (kilobytes per second) only.
D
Deleted member 14251
@ACTian, Any idea about the availability in Kaggadasapura area?