Hello all. I too am a user of ACT Broadband. I've been using it since August. The initial payment was taken very quickly ( All companies do it ). And my connection, albeit two days late, was installed and since then I have been, lets say patient with it. I am on the 5mbps 999/- pm plan with a 35 GB FUP. The consistency of connection is my main issue. When working, speeds are always around 5mbps as promised. But since we are dealing with cable here, there have been many instances where the connection does not work at all ( problems mainly being cable getting cut, no power, etc...) Other than that,I really don't have any issues with them. I can sympathize with views of my fellow writers on this topic. I have experienced the same if not worse treatment by other ISPs. In fact I think most of BB users in India have had a similar sort of experience at some point in the past.ACT Broadband is still a baby when it comes to the BB game in India. Having said that, they should have been prepared for any problems that they would/could encounter. ( learn from others mistakes ) .I had a terrible experience with Airtel, a problem that lasted 4 months. I also have a YOU Broadband connection 12mbps 999/- pm 25 GB FUP post which speed reduces to 1mbps, which is excellent value. But on the flipside, I only got that 12 mbps for the first month and since then, numerous disconnections, low speeds, and what not. I feel lucky if I can get even 5mbps speed on it nowadays. All of us here are looking for alternatives to Airtel or BSNL. Company's like ACT and YOU BB are trying to enter a market which has been dominated by the likes of Airtel,BSNL etc for the longest time, by offering higher speeds at a lesser price. The cheaper they are, the worse the service is going to be. These guys take a hammering in the consistency department. Even with a small consumer database, they can't do things right. The only reason I went for a ACT connection was because I was having a torrid time with Airtel ( referring to the same problem I mentioned above ). Unless and until these smaller companies get their affairs in order, we will not be able to do too much about anything Broadband related. Lets hope something is done soon. If not, expect the worse, be patient cause these guys will drive you mad.
issed-off:Good Luck & God Bless.
