I am also going thru the same experience with ACT BROAD BAND..... during the interaction with ACt u will
feel whether this is shop settup on the road side which would vanish in no time.
you would get the confidence in ACT BROADBAND........MY ADVICE IS TAKE EVERYTHING IN WRITTING FROM
THEM SO THAT IF THEY FAIL THEY U CAN TAKE LEGAL ACTION............
I DID NOT SEE THE REVIEW EARLIER ELSE WOULD NOT HAVE OPTED FOR ACT,,............................. BSNL IS THE BEST
don't fall for the fancy speed of 10mpbs..............................
regards
kumar
Dear Kumar
Do let me know if you have any service problem then we could address it. Request you not to make generalised statements.
rgds
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Why dont you launch in Mumbai ??
Thanks for your interest, currently there are no plans.
rgds
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It would be helpful if you could give me a time frame. Thanks.
tentatively three months.
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@ACTian I'm put up at Ramamurthy Nagar and have been using 999 unlimited plan from 5 months. Kudos for giving a great service

Got a question. Whats the cost for upgrading to static IP? Also I have opted for annual payment scheme, but there's no increase of 25GB in FUP as said in ur website. I still get 50GB. This is unfair towards old customers. Awaiting ur response.
Thanks!!

Dear Vinod
sorry for the delay in replying
I could not find your name in the system, can you pl share your customer ID or send me an email
[email protected]
rgds
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Can i come over and see for my own eyes. they way they have screwed me over i am wondering if anyone actually got decent speeds?
whats say ? my experience in another thread --
https://broadband.forum/act-broadband/76510-extremely-bad-service-avoid-connection/
Dear Lokesh
pl share your customer id or send me an email with the info. we will ensure the issue gets resolved asap.
rgds
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Need an Internet connection at Banaswadi, Bangalore. According to the website ACT is operating in that area. I have called the representatives today. NO one has called me back though. Can I know by when can i expect them to reply back? I need the internet connection a little urgently.
Dear Amit
sorry for the delay, kindly send me an email to
[email protected] and i will ensure one of our executive visits you tomorrow without fail
rgds