ACT Broadband Bangalore Reviews

[jsvasan]

I paid in full on 9th July 2013 with a promise that I'll get a connection in a MAX of ten days.
Several complaints have produced NO results. As on today (01/08/2013) there is no sign of a connection!
Its time to contemplate legal action.

 

[p2hari]

Guys, anybody interested in taking some legal action or join me in the petition please let me know .. I will be in contact with some legal folks this weekend..
I am ready to bear the complete legal costs here..

 

[egunda]

ACT will never learn
______________________My email thread----------------------------
Congratulations. You just won the award for laziest ISP.

Still waiting for your reply. Please do not forget sir else i might forget to pay this month's bill

Regards
Vivek

From: vivek anurag
To: HELPDESK-ACT
Sent: Sunday, July 28, 2013 12:34 PM
Subject: Re: [Ticket#2013072510000611] Internet down for 3+ hours

Thanks for your 'quick reply'

I am still waiting for the cause of downtime.

Regards
Vivek


From: HELPDESK-ACT
To: xxxxxx@yahoo.com
Sent: Saturday, July 27, 2013 6:06 PM
Subject: Re: [Ticket#2013072510000611] Internet down for 3+ hours

Greetings from ACT Broadband!

We regret for the inconvenience caused to you.

We kindly request you to confirm whether you are facing any issues with our services, as there is usage in your account as per our records.

We are always happy to serve you. In case of any queries please call us on 080 4284 00 00 or write to helpdesk@acttv.in.

Thank you for choosing ACT Broadband and your patronage.

Assuring you of our best services at all times.

Sincerely,
Help Desk
Executive - Customer Service
Atria Convergence Technologies Pvt. Ltd.
No. 29/4, 4th Floor, Trade Center,
Race Course road,
Bangalore – 560001
Helpline: 08042840000
E-mail: helpdesk@acttv.in
Website: www.acttv.in


07/25/2013 06:40 - vivek anurag wrote:
Hi,

My name is Vivek and my userid is 10282711. Can you explain why your internet was down from past 3+ hours and its still not giving me good connectivity to various websites?

Regards
Vivek

 

[egunda]

Registered a complain to TRAI. Dare you disconnect my internet connection for non payment this time and i wont hesitate to drag you the court. I wont pay until my issue is resolved.

 

[broadband.act]

I paid in full on 9th July 2013 with a promise that I'll get a connection in a MAX of ten days.
Several complaints have produced NO results. As on today (01/08/2013) there is no sign of a connection!
Its time to contemplate legal action.

Hello Mr. Srinivasan,
Sir please provide your customer details, so that our executives can take immediate action towards resolving your issue. We are sorry for the inconvenience. Kindly help us with your customer details. We will make sure the problem gets resolved ASAP.
Regards,
ACT Broadband

 

[broadband.act]

Hello Vivek,

[color=#000000;]We apologize for the issue you are facing. Thanks for providing us your customer ID. Our team will shortly get in touch with you.

Regards,[/size][/color]
[color=#000000;]ACT Broadband[/size][/color]

 

[broadband.act]

Guys, anybody interested in taking some legal action or join me in the petition please let me know .. I will be in contact with some legal folks this weekend..
I am ready to bear the complete legal costs here..

Hello,
[color=rgb(0,0,0);font-family:arial, sans, sans-serif;font-size:13px;]We are extremely sorry for the issue you are facing. Please provide us your registered contact no. or account no. so that we can assist you better. We will make sure your problem get resolved ASAP. [/color]
[color=rgb(0,0,0);font-family:arial, sans, sans-serif;font-size:13px;]Regards,[/color]
[color=rgb(0,0,0);font-family:arial, sans, sans-serif;font-size:13px;]ACT Broadband[/color]

 

[jsvasan]

[color=rgb(0,0,0);font-family:arial, sans, sans-serif;font-size:13px;]ACT [/color][color=rgb(0,0,0);font-family:arial, sans, sans-serif;font-size:13px;]Broadband: [/color]Tkt No: 1859725 dt 10/07/13 and UID: 361027
[color=rgb(0,0,0);font-family:arial, sans, sans-serif;font-size:13px;]ACT [/color][color=rgb(0,0,0);font-family:arial, sans, sans-serif;font-size:13px;]Broadband: [/color]Tkt No: 1859725 dtn10/07/13 and UID: 361027

 

[broadband.act]

[color=rgb(0,0,0);font-family:arial, sans, sans-serif;font-size:13px;]ACT [/color][color=rgb(0,0,0);font-family:arial, sans, sans-serif;font-size:13px;]Broadband: [/color]Tkt No: 1859725 dt 10/07/13 and UID: 361027
[color=rgb(0,0,0);font-family:arial, sans, sans-serif;font-size:13px;]ACT [/color][color=rgb(0,0,0);font-family:arial, sans, sans-serif;font-size:13px;]Broadband: [/color]Tkt No: 1859725 dtn10/07/13 and UID: 361027

Hello Mr. Srinivasan,
Thanks for providing u your customer details. We will make sure the problem gets resolve ASAP. Our team will shortly get in touch with you.
Regards,
ACT Broadband

 

[egunda]

I have not heard back anything still