I had applied for connection on 14th June and they have taken 6 months subscription - 9431 and till now - no connection, no call - nothing has happened. If we call sales guy who had taken the application with cheque, is least bothered and says some issues are there and it will get resolved, otherwise - take the money. He is just money taking agent. Customer service guys are just standard english speaking people and talk sorry, get back words without meaning/value.
I had registered last week : Req: 0002281709 ; User ID : 848364. I had called today also, same response and no action. This company advertize and does bother about customer value, money and sentiments. If Management - Sunder Raju, Bala M - are really interested in taking care of customers, then they need address operations properly. We are let at mercy of these guys by paying our hard earned money and also we have to call up and check and customer support only knows that we have not received connection only by we calling and registered complaint....
I had registered last week : Req: 0002281709 ; User ID : 848364. I had called today also, same response and no action. This company advertize and does bother about customer value, money and sentiments. If Management - Sunder Raju, Bala M - are really interested in taking care of customers, then they need address operations properly. We are let at mercy of these guys by paying our hard earned money and also we have to call up and check and customer support only knows that we have not received connection only by we calling and registered complaint....
. My neighbours & I always stick to one service and so now we will continue with Airtel.