ACT broadband worst service

[nick4you]

Well ACT BB service depends on location!! In bangalore is horrible... I doubt if ur review is real or its ACT bb who is posting self pro claimed reviews!! If i was competitor of ACT how would i post the acc no with ACT bb ... ACT bb is quick to praise your response but unable to address my concern for 3 months!!

I am one of those ethical techies who shares real feedback. I have had my share of bad experiences with ACT BB. Read my other threads so that you understand that I don't state anything just for the heck of it.

Agreed u have shared your view i have shared mine ....its not necessary that both our experiences be same... I

If you can, I will help you out by promoting your service to entire Kanyakumari District and get more customers from here. Next year I am moving to my home town and is located in kanyakumari district. As your price is good, for sure, people will purchase the connection. They are struggling with BSNL connection now. No other ISP used much. People in my area were looking for good ISP their for good price . So this will get you more income. Also I can work from my home town using your isp, I can earn around 2L to 3L from my online business by working full time in my home town. Please take this as my very special request .
How to attach the screen shot?

Looks like you are a marketing guy of ACT bb ... layful: Is act bb paying commission for writing this review??

 

[broadband.act]

Hi I have used ACT Broadband and my experience has been pathetic!!! I am surprised how ppl in blore still manage to give such wonderful feedback!!!First of all , marketing guy Manjunath cheated me saying its a post-paid connection and collected deposit with advance rental...... within 5 days i am asked to pay again for next month!!! I am surprised and checked with cust care to find that ACT doesn't provide post paid .For having paid Rs 2000 as deposit continued with connection....ACT bb cust care experience has been horrible....I was unable to make online payment and I raised 22 complaints with a week ,but problem never solved....I paid thru cheque with additional Rs 50 as collection charges,,,,,I had issues of disconnection and slow speed for 5-10 within 1st month of using ACT bb ...my complaint used to be closed without my knowledge and problem still open!!!Finally not even my single complaint was addressed properly...well i reached out nodal officer Hari prasad.... he is as use less as cust care!! I decided finally to call it quits and asked ACT to cancel my connection...well ACT made a big mess of it!!!Which ISP provider charges for disconnection???? I paid my outstanding thru cheque as my online account was never activated!!!but even after cancelling my account ACT has not returned my deposit nor cancelled my connection!!I still get bills for Jan ,Feb 2014 ,when connection is closed in December 2013.....I am a genuine reviewer and my account number with ACT bb was 412315Also ,names of sales exec and nodal officer is real!!!So its to u decide if ACT is really what it claims to be!!! This may be one off case or one of many cases ,but their arrogance shows!!!ACT is Harassment @ HIGH speed!!!!

Hi,
We are extremely sorry for the inconvenience. We have already forwarded the issue to the concerned team and they will shortly get in touch with you. We assure you that the issue will get resolved on PRIORITY.
Regards,
ACT Broadband

 

[nick4you]

I guess this is an automated response... ACT bb didnt have time to address concerns... tell me the date and time wat u mean by shortly???

 

[myths]

I am getting consistenst speeds of 80mbps upload and 40 mbps download from act.
here are my results
https://www.speedtest.net/my-result/3471078662
but yes i cannot say that the speed will be in consistent with speed i am getting in entire city. By the way i am in ulsoor front of the lake

 

[uberjon]

Plan?