Act Fibernet reporting false data and making false assurances

I haven't received any SMS yet but got an email saying I will receive a response in 24 hours .

Even today no engineer turned up from ACT but a small improvement is they have given 10 GB data without any further information.
 
10gb is nothing tbh.

I got my whole month fup reset once. But the problem was still there. It was only solved when I wrote an angry email to appellate authority
 
I think some one using your net
Change your passwords
If you're using wifi
Login to wifi device and check how many devices connected
 

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