I was on the 499 plan , which i got through retention dept , it had 450 calls free or Rs 450 worth internet usage free , the zero rental was a mistake by them , even the broadband disconnection was also a mistake as i had agreed to continue with the internet after getting this plan when the 350 plan got discontinued but they disconnected the broadband without ever confirming from me , i don't use airtel broadband so i had no idea it was disconnected later chose to let it remain disconnected rather than waste more time arguing with their useless CC.
i actually paid no rental on this landline for like 12 months. the bill used to come for around 50-100 based on how many calls dad made during that period.
and then one month the bill came to around 400. i was shocked to see that they had added a 350 rental to the plan.
i called up airtel support and was told that they do not have a zero rental plan and the 12 month period where i paid no rental was a mistake from their backend.
i think the system puts you on a zero rental plan if you disconnect the broadband connection on it. and it is your luck how long it continues like that.
i actually paid no rental on this landline for like 12 months. the bill used to come for around 50-100 based on how many calls dad made during that period.
and then one month the bill came to around 400. i was shocked to see that they had added a 350 rental to the plan.
i called up airtel support and was told that they do not have a zero rental plan and the 12 month period where i paid no rental was a mistake from their backend.
i think the system puts you on a zero rental plan if you disconnect the broadband connection on it. and it is your luck how long it continues like that.
