Airtel Broadband: 512kbps reverted back to 256kbps!! why? #airtelsucks

[neevarp]

ok..when I called CC they told me Home649 plan had 5gb FUP..that means speed will go down from 512kbps to 256kbps if u download more that 5gb..they transfered the call to retention dept coz I told them that I will cancel my Airtel BB..the retention dept offerd me rs480apprx plan with 512kbps till 500mb and then 256kbps continues..I said I will wait till 2pm today and think abt it..I am planning 2 shift to MTNL ..what you guys say????

Won't the retention department revert you to the original plan? The one with 100GB FUP @ 256kbps.

 

[sumi0x]

But I need 512kbps unltd @home649 ..last 3 months I was getting no fup..but today they started this crap..

 

[goodburn]

ok..when I called CC they told me Home649 plan had 5gb FUP..that means speed will go down from 512kbps to 256kbps if u download more that 5gb..they transfered the call to retention dept coz I told them that I will cancel my Airtel BB..the retention dept offerd me rs480apprx plan with 512kbps till 500mb and then 256kbps continues..I said I will wait till 2pm today and think abt it..I am planning 2 shift to MTNL ..what you guys say????

500MB? What, they think this is 2002 or something? I'd shift to MTNL.

 

[sumi0x]

500MB? What, they think this is 2002 or something? I'd shift to MTNL.

Hey are you in Delhi..If not check with retension dept what they offer..I guess MTNL is the only choice for me in ND,Dwarka..

 

[s.ricky]

ok...here goes da speed huh... just checked my speed and it has been reduced to 256kbps...m on 599rs plan 512kbps... i hav downloaded aprrox. 8gb data... F u c k u airtel!!:madness:i downloaded aprrox 30gb data last month nd speed didnt got reduced but i think ...m sure airtel had now applied dat fair usage policy on my plan:wall:

 

[Ankur85]

Hey are you in Delhi..If not check with retension dept what they offer..I guess MTNL is the only choice for me in ND,Dwarka..

buddy, i am also in dwarka and my experience with MTNL here is bad.............i had intially opted for mtnl only.........back in 2008...............but problems started early and their CC people in sec-6 made me mad..........

so u better do some research frm ppl in ur society