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Airtel Broadband Fair Usage Policy
- Thread starter igod
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Your complaint has been filed on Date: 18 Jun 2010
Please note down your complaint ID: 14001/4/2010 for further assistance.
Consumer Online Resource & Empowerment Centre
umm..AFAIK, thats a NGO with "support" from ministry of consumer affairs..how much pressure can they exert on airtel?..apparently they play a "mediating" role in resolving disputes in which they get involved.
Its good that u are taking pains to be heard and get ur issues resolved but i feel that the channel should be more effective perhaps http://www.dot.gov.in/pgcell.htm or this :: Ministry of Consumer Affairs, Food&Public Distribution :: Governmant of India
Please note down your complaint ID: 14001/4/2010 for further assistance.
Consumer Online Resource & Empowerment Centre
umm..AFAIK, thats a NGO with "support" from ministry of consumer affairs..how much pressure can they exert on airtel?..apparently they play a "mediating" role in resolving disputes in which they get involved.
Its good that u are taking pains to be heard and get ur issues resolved but i feel that the channel should be more effective perhaps http://www.dot.gov.in/pgcell.htm or this :: Ministry of Consumer Affairs, Food&Public Distribution :: Governmant of India
I don't think Airtel gives a rat's ass about these complaints. I'm sure they have all the babus in their pockets, if you know what I mean.
Indian Corporate Company = 1
Indian Consumer = 0
Also, think about it. How many % of Airtel broadband home users do you think use about 100GB of data per month? I say hardly 5%-10%. Most of the people use only about 5GB-20GB of data per month. This section includes all the uncles, aunties and average home users.
This may be one of the reasons why they have decided to lower their Fair Usage Policy limits. Heavy downloaders (like us) are a loss for them anyway, isn't it?
Correct me if you think I'm wrong.
Btw, last night I sent a rant mail to Airtel. Few hours later I got a call from 'Airtel Corporate Office'. The person patiently listened to everything I had so say and he said he'll see what he can do. I also told him that these 15GB and 25GB Fair Usage Policy limits are ridiculous. He asked me "Sir, how much data do you need per month?" I replied: "About 100GB. Nothing less." - He was like shocked after hearing my reply about 100GB. Now I'm waiting for him to call again.
And ya, I was also thinking about e-mailing the CEO(s) but I guess there's no point in doing so as Sunil Mittal himself has said "Opportunity for cheap broadband is lost". I feel like Airtel is sucking my blood (and money)...
Indian Corporate Company = 1
Indian Consumer = 0
Also, think about it. How many % of Airtel broadband home users do you think use about 100GB of data per month? I say hardly 5%-10%. Most of the people use only about 5GB-20GB of data per month. This section includes all the uncles, aunties and average home users.
This may be one of the reasons why they have decided to lower their Fair Usage Policy limits. Heavy downloaders (like us) are a loss for them anyway, isn't it?
Correct me if you think I'm wrong.
Btw, last night I sent a rant mail to Airtel. Few hours later I got a call from 'Airtel Corporate Office'. The person patiently listened to everything I had so say and he said he'll see what he can do. I also told him that these 15GB and 25GB Fair Usage Policy limits are ridiculous. He asked me "Sir, how much data do you need per month?" I replied: "About 100GB. Nothing less." - He was like shocked after hearing my reply about 100GB. Now I'm waiting for him to call again.
And ya, I was also thinking about e-mailing the CEO(s) but I guess there's no point in doing so as Sunil Mittal himself has said "Opportunity for cheap broadband is lost". I feel like Airtel is sucking my blood (and money)...
Ofcourse they can say they meant free movies. But we all know what they are tempting us to do.
logiccool
from my Experience
Private players doesn't think of legality till the moment they are on the verge of facing some action from some govt. agency
logiccool
from my Experience
It is very difficult to find another ISP I am suffering from Mtnl the only alternative I had for airtel