Airtel Business Broadband Connection

[adhirajj12]

Airtel customer support is very poor. On day to day basis I am facing network issues. And the assigned agent neither they pickup the calls or even by mistake pickup. They will make many excuses saying the config part is up to the higher authority or engineer for the box. Hey pls look into the customers issues first otherwise, due to this my work is getting hampered. Resolve the issue.

 

[Vickey007]

@Anurag Bhatia usually i dont cross 2.5 TB per month, but lets see.

 

[Anurag Bhatia]

That is what most of ISPs count on and thus 3.3TB is sold as unlimited.

Unlimited = more than what you need instead of actually being unlimited.

 

[Vickey007]

Actually these days i am not at home most of the time.
Otherwise i easily hit 5-6 TB/m

 

[WieldyBinkie]

It has come down to 'unlimited' meaning 3.3 TB or some other arbitrary number, and you have to explicitly mention 'truly unlimited' to mean unlimited.

 

[Vickey007]

Connection was installed with Sercomm AOT-4221SR ONU.
It seems to be a locked version, Can not be done in bridge mode right now.

By the way, Business portal showing Data 10000 GB. Airtel app haven't updated yet.

Over the LAN I am having 700 mbps download and less than 200 mbps upload.
EDIT: Changed server to other than airtel and LAN speed was about 33 MBPS for both DL/UL.
But when i actually test by downloading and uploading files, It was between 300-350 Mbps. Should I asked them to check for LAN?

And should i ask them to make it in bridge mode so that i can use my TP-Link Archer A6?

This is first time i am with Airtel, so don't know what to check to be precise.

 

[anmolbhard004]

@Vickey007
if its showing 10TB on website then its 10TB because it used to show 10TB for me also.
speeds should be symmetrical to be least close to 300 both UL and dl as you have got the 300 mbps plan I guess?

ask them to bridge it if you want to use your own router or if not then use your archer router in AP mode

 

[Vickey007]

yes i am getting symmetric 300 mbps right now. no mood to change it to higher speed right now. also will test out static IP as well. Right now i am testing Airtel's ONT, otherwise will go and ask them to change it into bridge mode rather than using my Archer A6 in AP mode.

About limit @Anurag Bhatia said, it maybe area specific. But will have to use as well.
I am looking for a way to find exact usage for my devices right now.

 

[Deleted member 86271]

how different it is with personal vs business broadband?

 

[Vickey007]

Business plan does not include OTT or Airtel Black Benefits.
It required additional documents (Business documents) compare to regular broadband.