Airtel DTH user interface is filled with ads. Why are we paying for it then? @airtel_presence

Yes these guys have no morality. All they want is money from us. And continue to show ads.Few months back they said that they are increasing prices because they added "7 channel", which is TOTAL lie. Because they didnt mention that they have also removed 5 channels.Then they removed ten sports from "value sports pack". Guess what only sports channel now in so called "value sports pack" is DD sports!:D
 
Ohh , totally forgot , they are showing DD channels in 4 panels under one channel. Will post the screens soon.
 
They don't have space when you want to read program synopsis. But they can find the space for ads. In my TV it consume about 45% of the screen(Ads text + Program guide).
 
Just wrote a email to both nodal and main airtel office. Here is the reply
Namaste Sivaram,

Ref: Email dated 04/11/2012, regarding airtel digital TV services for your airtel digital TV connection customer ID 30090yzxcgb

Please accept our apologies for the inconvenience faced by you.

We would like to inform you that we assure you that the feedback regarding the customer care and promotional offers has been forwarded and we are ensuring necessary action to prevent recurrence of any such incidence.

We value your relationship with us and urge you to treat this as an exception. We assure you that we are committed to provide you and all our customers with quality customer service.

It is our privilege to have you as our valued customer and we look forward to a long and fruitful association with you.

We hope that this response has addressed your query suitably.

Please do write in for further assistance.

Warm Regards,

Simran
digital TV
bharti airtel limited.
 
Please write to them guys

Email ID for main airtel is : digitaltv@in.airtel.com

And Nodal office email can be found here : Digital TV from Airtel

Please do write about the subtitles in movies / English channels to be optional and not hard coded.

In case you guys want a copy of the mail I sent so that you guys want to save some time , let me know.
Hehe, I doubt they will do anything.
lol

yup pretty much looks like a default reply , with slight changes. currently Airtel is reaping huge profit from these promos and ads and I dont know they will change , unless we let them know.
 
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