These bastards wont budge easily.
Dear Sir,
We are in receipt of your complaint dated 23rd June, 2012 to MOIAB.
As per your complaint, there was an issue with the promotions on the electronic program guide window on your airtel digital
TV.
We would like to inform you that mini guide is a pop-up, user invoked, on which the channel number, channel name, programme name etc. are shown so that the customer sees details of the channel/programme he has switched to. Almost all STBs across India and the world have a mini guide. Along with this information on the mini guide, we are also displaying some additional information regarding promotions. This additional information that we provide is a very effective way to communicate promotions to customers and many customers appreciate this. Since the mini guide is displayed only when the customer changes the channel and the duration for which this mini guide is displayed can be changed by the user and can be minimized to as low as 1 second from the settings in the Menu. To add to this, other DTH operators both nationally and internationally run similar promotions.
We deeply regret the inconvenience caused to you and hope we have adequately addressed your concern.
It is our privilege to have you as our valued customer & we look forward to a long and fruitful association with you.
Assuring you the best of our services,
Thanking You
Yours Sincerely
Vikrant Tolumbia
It's wrong. Mini channel guide pop up after some time aromatically. even you do not switch the channel.
And there is a one more problem, you can not view full program synopsis. It's aways cut after some word.