Airtel Xstream Fiber Broadband in Patna/Bihar

[imdarkray]

I remember. I had talked with the Airtel team and they told me I can move to a 1Gbps plan even if the plan is not showing in the app. It was showing at their end, they can activate it.

Edit: Btw I don't trust Airtel customer care words.

 

[imdarkray]

Anyone here in Patna on static ip?

 

[AftabIN]

Yeah I’m on static ip but my internet is not working since 4 days now.

 

[Abdul Basit]

Guys anyone having problems with speed and connection stability since last 3-4 days? I'm in Phulwari Sharif area and I don't who to contact about this as the guy who installed is saying to call 121 and it gets disconnected instantly everytime I call 121. Send help!

 

[AftabIN]

Call 121 from airtel number. Or you can dm airtel care twitter handle https://twitter.com/Airtel_Presence?s=09
Or email on [email protected]

 

[sanketkashyap]

now, i am also getting 5-6 ms ping to Airtel Patna Server but when i open the speedtest app, it shows Delhi server and ping is around 70ms

 

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[sanketkashyap]

I am getting 2-3MBps download speed on torrent files, does Airtel cap torrent downloads?

 

[Sushubh]

test with ubuntu iso to check first. in my experience airtel does not throttle torrents.

https://releases.ubuntu.com/21.04/ubuntu-21.04-desktop-amd64.iso.torrent

 

[Abdul Basit]

Call 121 from airtel number. Or you can dm airtel care twitter handle https://twitter.com/Airtel_Presence?s=09
Or email on [email protected]

I emailed on net@airtel as well as sent a message on the Twitter handle but haven't received a reply from either. What am I supposed to do.

 

[AftabIN]

Contact lco if possible. My connection is also down since 1 week now. Airtel fiber service is getting worse day by day. They are not listening complains sincerely. Planning to switch jio fiber permanently.