Airtel Xstream Fiber speed issues

[mohit11]

Dear All,

I am located in South Delhi, Lajpat Nagar and I recently got upgraded to Airtel Xstream Fiber 300Mbps plan with unlimited download top up.

Since day 1 I have been getting speed issues where during the day speed fluctuates between 60 - 170 Mbps on WiFi and I have seen 300 Mbps only twice and that too at like 6AM in the morning. Yes I am using the 5GHz WiFi option and this connection is through Airtel directly and NO local cable operator involved.

When I spoke to the guy who did the installation he claimed that this is how Airtel Fiber is and even if I pay for 1Gbps this is the best I would get which is total nonsense.

Anyways I have spoken to customer care and they raised a ticket and closed it on their own without doing anything.

Now after discussion with the area manager he is willing to change my router to the Nokia device (earlier it was Huawei) to check if it’s the router has problems.

Can you guys please advise/suggest what should I be doing to sort out these speed issues. I have been checking speed on all sorts of latest devices at home including iPad Pro, iPhone pro MacBook etc. all of them show maximum 170 Mbps however upload is always above 300Mbps.

Really sick and tired of this pathetic service and I’m on the verge of disconnecting it, would really appreciate some help. Thanks


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[Dj1995]

@Shanmu54321 thanks. i tried that, speeds are almost identical on 20mhz and 40mhz (4 ,5 Mbps variance). I earlier had 100 Mbps plan with bsnl and I would get around 50 over 2.4ghz router even on ground floor (router being on first floor).
I thought if i get 200mbps plan i would get at least 80 90

 

[igloo]

Your client aka device you testing on should also support n300.

 

[Dj1995]

What's n300??
And how do i check if my device supports it or not

 

[igloo]

N300 means 40mhz is used. N150 is 20mhz used by client. No definitive way to check this. As most mobile wont mention complete details.

 

[Dj1995]

@igloo thanks.
I think i found it. I changed it to 40mhz. In my phone wifi link still showed 72Mbps while on laptop it changed to 150 and i ran a speed test on laptop and it gave around 95.
So you are right it's not the router it my dumb phone

 

[igloo]

Only flagship phone supports n300 or n450(if it exist on clients)

 

[Dj1995]

You are right i guess. Mine is an old phone.
But it's fine 5ghz works
@igloo take a look at this it's interesting

How to Double the WiFi Speed of your OnePlus 3/3T (Under Certain Conditions)

With root access, you can double the WiFi speed of your OnePlus 3 or OnePlus 3T, provided you are located in an area without many other networks.

www.xda-developers.com

 

[Thangte]

Wifi connection fluctuate for the past 3 days (25th-27th August 2023). I've made a complain but no result has been seen.