By the way have you exceeded some limit for downloads
at this website ? Are you supposed to Upload some file ?
to download further ?
I think even if you start with new userId same problem may arise.
Anyway try.
I tried to create new id by clearing cookies , cache , but no use the page is not loading fully .,,, There is no limitation to download in that website , i have not uploaded any thing in that website..... There is no rules that we have to upload some files ...