The thing is which is already told by me many times ... Customer Care doesnt have anything to do but to do register a ticket. the whole thing lies with the local technician people and branch office.
The internet hardly gets disconnected from server and from the past 2 months, My connection wasn't down. Firstly after taking the connection, you need to keep the local technician's contact number with you( he might say he has CUG connection) they will have some other alternative. if u befriend him, he'l be helpful and you will experience Airtel wise internet and which i am experiencing now.!! Unfortunately i have to give the technician a 100 once a 6 months, which doesnt even bother me, Cos me aint spending much on Reliance or Airtel.
But overall the connectivity is pretty good and very stable.... I have used this connected for a about 4-5 months and never faced extended outages for days max faced outage for about 7-8 hrs at a stretch and during that time their entire network was down.
take my solid advise and call the local techncian or contact the branch manager and ask him rectify your upload problem ASAP. and give him chai paani money..:fingers-crossed:
The internet hardly gets disconnected from server and from the past 2 months, My connection wasn't down. Firstly after taking the connection, you need to keep the local technician's contact number with you( he might say he has CUG connection) they will have some other alternative. if u befriend him, he'l be helpful and you will experience Airtel wise internet and which i am experiencing now.!! Unfortunately i have to give the technician a 100 once a 6 months, which doesnt even bother me, Cos me aint spending much on Reliance or Airtel.
But overall the connectivity is pretty good and very stable.... I have used this connected for a about 4-5 months and never faced extended outages for days max faced outage for about 7-8 hrs at a stretch and during that time their entire network was down.
take my solid advise and call the local techncian or contact the branch manager and ask him rectify your upload problem ASAP. and give him chai paani money..:fingers-crossed: